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Business support apprentice

Exeter
Getting In
Posted: 4 July
Offer description

What do you want to search? Keyword Apprenticeship Type Location


Business Support Apprentice


Business Support Apprentice

, Apply From: 01/07/2025


Learning Provider

Delivered by EXETER COLLEGE


Employer

Devon County Council


Vacancy Description

* Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
* Assist with the distribution of incoming mail and despatch of outgoing mail as required
* Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
* Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
* Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
* Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
* Maintain up to date and accurate records
* Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
* Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
* Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
* Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
* Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
* Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
* Understand and comply with the County Council’s Environmental policies
* Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification


Key Details


Vacancy Title

Business Support Apprentice


Employer Description

At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.


Vacancy Location

Devon County Hall Topsham Road Exeter EX2 4QD


Wage Frequency

Custom


Number of Vacancies

1


Vacancy Reference Number

1000328511


Key Dates


Apply From

01/07/2025


Closing Date For Applications

2025-07-13 23:59:59


Interview Begin From


Possible Start Date

2025-08-01 00:00:00


Training


Training to be Provided

* Business Administrator Level 3 Apprenticeship Standard
* Training will take place at Exeter College
* This will require the successful candidate to attend the Exeter College Site once a week


Learning Provider

EXETER COLLEGE


Contact Details

Louisa Grimes Vacancy Type:


Skills Required

Communication skillsIT skillsOrganisation skillsCustomer care skillsTeam workingInitiativeNon judgementalListening Skills

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