Job Summary
The Maintenance Manager is responsible for overseeing the day‑to‑day maintenance and repair operations of the hotel, ensuring all facilities, equipment, and systems operate efficiently and meet safety, quality, and guest satisfaction standards. This role focuses on maintaining a single property to the highest operational standards.
Key Responsibilities
* Property & Equipment Maintenance: Conduct routine inspections of guest rooms, public areas, back‑of‑house spaces, and hotel systems to ensure proper functionality, safety, and appearance.
* Preventative Maintenance: Develop and implement a preventative maintenance program to minimise equipment downtime and extend asset lifespan.
* Emergency Repairs: Respond quickly to urgent maintenance issues, including plumbing, electrical, HVAC, and structural concerns, ensuring minimal disruption to guests.
* Renovations & Upgrades: Support and oversee property improvement projects, coordinating with management to ensure timely and efficient completion.
* Budget & Cost Control: Assist in preparing and managing the maintenance budget, monitoring expenses, and identifying cost‑saving opportunities.
* Compliance & Safety: Ensure the hotel complies with all health, safety, and environmental regulations, including fire safety, building codes, and sanitation standards.
* Vendor & Contractor Management: Manage relationships with external contractors and service providers, ensuring quality work and cost‑effective service delivery.
* Team Leadership: Lead, train, and supervise the on‑site maintenance team, setting performance standards and fostering a proactive maintenance culture.
* Inventory & Supplies Management: Maintain adequate stock levels of tools, equipment, and supplies required for maintenance operations.
* Energy Efficiency & Sustainability: Implement initiatives to optimise energy use, reduce waste, and support the hotel’s sustainability goals.
Qualifications & Skills
* Proven experience in hotel maintenance or facilities management.
* Strong technical knowledge of plumbing, electrical, HVAC, and general building systems.
* Good understanding of health and safety regulations within hospitality.
* Strong organisational and problem‑solving skills.
* Effective leadership and team management abilities.
* Experience managing budgets and controlling costs.
* Proficiency in maintenance management systems/software.
* Relevant certification or qualification in engineering, facilities management, or a related field is preferred.
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