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We’re looking for an Automower Specialist to join our growing team at our Benington, Stevenage branch. This is a fantastic opportunity to work with cutting-edge technology in the autonomous mower industry, supporting the installation, commissioning, and ongoing servicing of Husqvarna Automowers, including the advanced Ceora and EPOS systems.
What You’ll Be Doing:
* Managing installation projects and maintaining a high standard of customer satisfaction
* Diagnosing faults and carrying out service/repair work
* Demonstrating, installing, and commissioning wired and wireless autonomous mowers
* Performing maintenance, warranty, and chargeable service work
* Using the latest diagnostic software and tools to support your technical work
* Liaising with customers and suppliers in a professional manner
* Supporting customers through technical advice, fault resolution, and aftercare
* Working independently and as part of a team to deliver a high standard of service
* Following health & safety procedures and maintaining workshop standards
What We’re Looking For:
* Experience with Automowersor horticultural/agricultural machinery (preferred)
* Strong fault-finding and repair skills
* Physically capable of handling machinery (with tools or assistance where required)
* Confident in demonstrating and commissioning machinery
* Comfortable using digital tools and diagnostic software
* Ability to manage customer accounts and coordinate installations
* Excellent customer service and communication skills
* Self-motivated and able to work both independently and as part of a team
* Willingness to attend product training and maintain compliance
* Ability to stay calm under pressure and meet customer expectations
* Full UK driving licence required
* Good general fitness and a professional appearance
Additional Info:
* Start Date: ASAP (subject to notice period)
* Hours:8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch)
* Contract: Permanent, full-time, 39 hours per week
* Salary: Competitive, depending upon experience, hourly paid, plus company vehicle and mobile phone for business use
* 32 days holiday (including bank holidays)
* Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group
If you are interested please get in touch for further information or view all of our current vacancies on our website - www.ernestdoe.com/vacancies/
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering, Customer Service, and Administrative
* Industries
Agriculture, Construction, Mining Machinery Manufacturing
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