Job Description
Critical skills needed for the job:
* Ability to speak clearly and listen attentively to guests and team members.
* Maintain a professional appearance and display a positive, enthusiastic attitude towards all tasks.
Front-of-house cleaning duties:
Essential for maintaining a clean, welcoming, and professional environment for guests. Responsibilities include:
1. Daily Cleaning Duties:
* Sweep and mop hard floors.
* Spot-clean spills and stains immediately.
* Dust and wipe tables, chairs, counters, and shelves.
* Polish glass and mirrors.
* Arrange furniture neatly after use.
1. Entrance and Reception:
* Clean door handles, glass doors, and windows.
* Clean sinks, mirrors, and countertops.
* Refill soap, paper towels, and other supplies.
* Sanitize toilet areas and mop.
* Empty trash bins regularly, replace liners, and ensure bins are clean and odor-free.
* Dust and clean decorations like artwork and plants.
* Clean behind and under furniture.
* Disinfect high-touch areas, including railings and electronic devices.
* Set and clean dining tables promptly between guests.
* Sanitize menus and other guest touchpoints.
Health & Safety Considerations:
* Use appropriate cleaning agents for each surface.
* Wear gloves and follow safety protocols.
* Display “Wet Floor” signs during and after mopping.
Consistently maintaining these tasks ensures a pleasant and professional environment for guests.
Additional qualities:
* Exhibit a cheerful and helpful attitude, providing excellent guest care.
* Demonstrate a complete understanding of the menu.
* Follow instructions to meet brand standards.
* Be cross-trained in all areas.
* Believe in delivering exceptional guest service.
Qualifications & Details
* Experience: Not required
* Languages: English – Advanced
* Employment: Full-time
* Schedule: Flexible
* Salary: £11.5 – £13 hourly
* Benefits: Tips retained by staff, bonuses once targets are met
About Mr Wongs Wok & Box
We are a high-end fast food restaurant serving Chinese cuisine. We take our customers’ full experience seriously and aim to provide the highest quality service at all times.
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