Overview
The post holder is a senior member of the medical secretary team providing an expert administration service to the clinical specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, co-ordination of workload and of appointments and admission related information for patients and carers.
Main duties of the job
To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. We are committed to promoting equality and diversity and welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
* RSA 111 / NVQ 3 qualification or equivalent
* ECDL qualification or equivalent
* GCSE/O level Maths & English Grade C or above
* Diploma in Office Administration or experience
* Advanced knowledge of word processing, spreadsheets
Desirable criteria
* Certificate in supervision or management or equivalent experience
* Comprehensive knowledge of all office packages
* Audio typing experience
Experience
Essential criteria
* Comprehensive administration experience at high level
* Ability to work unsupervised and make decisions
* Ability to work under pressure
Desirable criteria
* Confident in all office practices
* Previous experience of working within the NHS
* Experience of NHS systems
Personal qualities
Essential Criteria
* Approachable, team player, flexible approach to work
* Friendly and efficient telephone manner
Desirable criteria
* Welsh speaker - desirable but not essential
Knowledge And Skills
Essential criteria
* Able to prioritise, excellent communication skills, organisational skills and able to work under pressure
* Good Knowledge of IT and Windows
Desirable criteria
* Medical terminology knowledge
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries
* Hospitals and Health Care
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