Medical Secretary / Patient Pathway Coordinator
The closing date is 13 May 2026.
Contract: 6-month fixed term with potential for permanent.
We are looking for an enthusiastic Experienced Medical Secretary to provide secretarial and administrative support for our Respiratory department.
This is an exciting time to join the nationally renowned St George's University Hospitals NHS Foundation Trust. You will need to be able to work well under pressure and cope with conflicting demands. You will possess excellent organisational, communication and IT skills.
A good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint is essential. Good accurate typing and a proven track record of secretarial experience will be necessary.
The job is varied and will include liaising with patients, doctors & members of the management team, booking appointments, translation of dictation and minute taking etc.
Main duties of the job
The post-holder must be able to demonstrate the ability to communicate well with all levels of staff and as well as patients and their carers. You will be a part of the administrative team within the department, as such; the post holder will be expected to work as part of this team, and to provide cover for other members of the team when necessary.
We are looking for a true team player with the necessary skills to provide a high standard of secretarial support to this busy, high profile department. If you enjoy working as part of a team and have a flexible approach and professional attitude we would like to hear from you.
About us
St George's University Hospitals NHS Foundation Trust is one of the country's principal teaching hospitals and our main site is shared with St George's, University of London, which trains medical students and carries out advanced medical research. We have over 9,000 dedicated staff serving a population of 1.3 million across south-west London.
We deliver a large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation. We also cover significant populations from Surrey and Sussex, totalling around 3.5 million people. As well as acute hospital services, we provide a wide variety of specialist care and a range of community services to patients.
Job responsibilities
To provide patient pathway coordinator / secretarial duties to the Respiratory Consultants/Registrars and Nursing team and provide a high level of administrative care to patients in line with Trust objectives and booking appointments.
Person Specification
Experience
* 3 years administration experience of which at least 2 years should have been spent as a PPC / Medical secretary
* Experience of working in an NHS Trust
* Experience in establishing and maintaining robust office systems
* Proficient user of Microsoft Office package (e.g. Word, Excel, PowerPoint, Access
* Able to produce reports, process information and Data management
* Experience of working in a multi-cultural environment
* Medical Terminology Knowledge
Qualifications
* GCSEs (including Maths, English and IT) or equivalent experience.
* RSA 3 or equivalent experience
* AMSPAR Diploma (or equivalent business and admin NVQ)
* Customer Care course (or equivalent experience)
Knowledge
* Knowledge of maintaining electronic patient records
* Good working knowledge of meeting minute taking
* An understanding of 18 weeks pathways
* Knowledge of requirements of confidentiality and the Data Protection Act
* o Knowledge of NHS priorities
* Knowledge of NHS complaints procedure
Skills
* Excellent organisational & communication skills
* Deals constructively and sensitively with complaints
* Able to prioritise own work in an environment of changing and sometimes conflicting priorities
* Computer/word processing skills including use of iClip, Outlook, Excel
* Ability to use Cerner (iClip)
* Willingness and ability to learn new IT skills and technology
* Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
St George's University Hospitals NHS Foundation Trust
£34,186 to £37,389 a year Per annum including inner London HCAS
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