Overview
Beauty Consultant role at REFY, based at Selfridges Trafford Centre. REFY is vegan, cruelty-free and fragrance-free, Leaping Bunny certified, and dedicated to creating products and a community that inspire confidence.
As a Beauty Consultant, you will be the REFY ambassador, championing confidence, inclusivity and innovation while simplifying the beauty journey for our community. You’ll showcase REFY’s world-first, multifunctional products and demonstrate how REFY enables effortless beauty with fewer steps and maximum impact.
This is a full-time role, fully flexible over 5 days at our counter within Selfridges Trafford Centre.
Key Responsibilities
* Drives REFY’s business objectives, meeting and exceeding personal and team sales targets and KPIs.
* Engages with customers to showcase REFY products and provide personalised consultations.
* Builds brand awareness and maintains relationships with existing clientele.
* Supports retail events and activations during peak seasons.
* Gains insight into customer service, sales, and brand representation.
* Ensures replenishment and stock levels are maintained.
* Participates in regular product training and growth opportunities at our HQ.
Skills, Knowledge and Experience
* Excellent interpersonal skills and ability to connect with diverse customers and team members.
* A passion for the beauty industry and luxury retail environments.
* Demonstrated success in achieving individual sales and KPIs.
* Up to date with social media trends, with a personal presence and understanding of how social media influences beauty retail.
Our Benefits Package
* Cycle to Work Scheme
* Community First Day
* Commission and Performance Bonuses
* Enhanced Maternity and Paternity Leave
* Professional Development Opportunities
* Vitality Health Insurance
What Makes Us "REFY"
* Aspirational Yet Understated: We push boundaries and disrupt the market in an understated way.
* Community First: We prioritise community and collaboration.
* Lead Don't Follow: We champion innovation and initiative, empowering people to lead and contribute ideas.
* Live. Laugh. Love: We promote a positive work environment and healthy work-life balance.
* Your Most Confident Self: We empower team members to bring their most confident and authentic selves to work.
Note: REFY is committed to fostering a workplace culture that embraces diversity and promotes inclusion. We provide equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Customer Service
Industries
* Personal Care Product Manufacturing, Retail Luxury Goods and Jewelry, and Retail
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