Gresham is a global financial services technology company specialising in enterprise data automation. We help financial institutions ensure that their operational, regulatory and management data is complete, accurate, timely and fully auditable — particularly within complex environments where data is distributed across multiple systems.
Our solutions automate data controls, reconciliations, workflows and exception management, enabling clients to reduce operational risk, strengthen data governance and enhance confidence in reporting across highly regulated environments. Serving both buy‑side and sell‑side organisations worldwide, Gresham partners with clients to deliver trusted, transparent and resilient data operations.
Job Purpose
The Data Acquisition Specialist plays a critical role in ensuring timely, accurate, and complete delivery of all incoming data across our external sources. This team is the operational heartbeat of our data pipeline—responsible for monitoring inbound feeds, identifying late or missing data, investigating issues directly with data sources, and ensuring updates are reflected to clients via automated dashboard notes.
The role requires strong communication, exceptional attention to detail, and the ability to manage a high volume of sources in a fast‑moving environment. You will work closely with our development teams to ensure systems scale effectively as we onboard new clients and expand data coverage. You will also maintain and optimize delivery schedules, ensuring our data ecosystem remains reliable and efficient.
Job Responsibilities
* Monitor all inbound data feeds to ensure timely and complete delivery across all sources.
* Identify, investigate, and resolve issues related to late, missing, or incomplete data.
* Communicate directly with data providers to elevate and address delivery issues.
* Document issue outcomes and ensure accurate automated updates appear on the client dashboard.
Client Updates & Communication
* Provide timely updates to clients via automated delivery status notes and standardized messaging.
* Ensure all issue resolutions, delays, and source updates are communicated within internal systems used for client reporting.
* Partner with development and engineering teams to improve system performance, scale data ingestion, and enhance workflow automation.
* Participate in testing or validation of enhancements related to data ingestion, monitoring tools, scheduling logic, or alerting mechanisms.
Delivery Profile & Schedule Management
* Maintain accurate delivery profiles and schedules for all data sources.
* Continuously review and optimize delivery patterns to improve operational efficiency.
* Identify potential bottlenecks or risks in the delivery ecosystem and propose solutions.
Operational Excellence
* Work in a structured, detail‑oriented manner to manage a large portfolio of data sources.
* Prioritize effectively in a high‑volume environment where time management is essential.
* Own your tasks from start to finish, ensuring accountability and initiative-taking communication.
Job Requirements
* Strong attention to detail and organizational skills.
* Ability to multitask and manage a high volume of sources, issues, and workflows simultaneously.
* Solid communication skills—clear, concise, and confident when working with external data providers.
* Strong problem‑solving abilities; able to break down issues quickly and accurately.
* Comfortable working with technical teams and learning how data flows through systems.
* Familiarity with structured data, data operations, or time‑sensitive data workflows is a plus.
* Comfortable investigating issues and following threads until complete resolution.
* Curious about data operations and committed to continuous improvement.
* Reliable, proactive, and accountable—someone who “owns” their set of data sources.
* Enjoys collaborating cross‑functionally and sees data reliability as a team sport.
Key Stakeholders
* Data Providers / External Sources
* Data Services
* Client Services / Relationship Management
* Operations & Support Teams
At Gresham, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds and are dedicated to providing a workplace where everyone feels valued, respected and supported.
We make employment decisions based on merit, skills and potential, and do not discriminate based on any protected characteristic. We are also committed to making reasonable adjustments throughout the recruitment process and employment lifecycle.
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