Location: North Wales Position: General Manager About the Company: On behalf of our client, we are seeking an experienced and passionate General Manager to lead a renowned gastro dining establishment located in the heart of Harrogate. Known for its culinary creations, inviting atmosphere, and exceptional service, this establishment offers a premium dining experience that delights all senses. If you have a flair for hospitality, a passion for fine dining, and the leadership skills to manage a high-performing team, we want to hear from you! Job Summary: As the General Manager, you will oversee all aspects of the restaurant’s operations, ensuring the highest standards of quality and service. Your role will be pivotal in maintaining the establishment’s esteemed reputation, driving business growth, and creating memorable dining experiences for every guest. Key Responsibilities: Lead and manage daily operations, ensuring seamless service and a superior dining experience. Foster a positive and dynamic work environment, motivating and guiding staff to achieve excellence. Oversee staff recruitment, training, scheduling, and performance management. Maintain exceptional standards of food quality, presentation, and service. Handle customer inquiries and feedback with professionalism, ensuring customer satisfaction. Manage inventory, ordering, and supplier relationships to ensure efficient stock control. Develop and implement innovative marketing and promotional strategies to drive customer engagement and revenue. Monitor financial performance, including budgeting, forecasting, and cost control. Ensure compliance with health, safety, and sanitation regulations. Collaborate with the culinary team on menu planning and development, introducing new and exciting dishes. Requirements: Proven experience as a General Manager or in a similar role within the gastro dining or fine dining sector. Passion for gastronomy and a deep understanding of the culinary arts. Strong leadership and team management skills. Exceptional customer service and communication abilities. Ability to thrive in a fast-paced, high-pressure environment. Excellent organizational and problem-solving skills. Proficiency in financial management, budgeting, and cost control. Flexibility to work various shifts, including evenings, weekends, and holidays. Knowledge of health and safety regulations. What We Offer: Competitive salary and benefits package. A supportive and collaborative work environment. Opportunities for professional growth and career advancement. Employee discounts on our exceptional culinary offerings. The chance to be part of an esteemed and growing dining establishment. How to Apply: If you are a dedicated and experienced General Manager with a passion for gastro dining, we would love to hear from you! Please APPLY or send your CV to jobs@mansellroup.co.uk MCG1