Front of House Complex Supervisor (Fixed Term)
Fixed Term Contract till 1st October 2026
Salary: £13.95 per hour
Hours: Fixed Term - 40 hours per week
About Cofton
Nestled along the stunning South Devon coastline, Cofton Holidays is a family‑owned holiday park where people truly matter. We pride ourselves on creating unforgettable guest experiences—and that starts with our dedicated, skilled team.
Responsibilities
* Ensure each bar is set up for service with correct stock, equipment, and cleanliness.
* Maintain high standards of hygiene and organisation across all bar areas.
* Understand and comply with licensing regulations and the venues to serve alcoholic beverages.
* Ensure the Weights and Measures Act and Trade Descriptions Act are always adhered to.
* Undertake any necessary training as deemed necessary by management.
* Support the FOH Manager in the day‑to‑day running of the bars and restaurants.
* Troubleshoot operational issues to ensure smooth service.
* Assist with checking incoming deliveries, noting any shortages/discrepancies.
* Assist with effective rotation of stock using the F.I.F.O method and notify the Front of House Manager of any stock shortages.
* Assist with the correct recording of wastage.
* Train FOH team on drink specifications, service standards, and upselling techniques.
* Deliver cocktail training sessions and ensure consistency in preparation and presentation.
* Provide ongoing coaching to upskill the team, focusing on guest engagement and product knowledge.
* Develop team confidence in wine knowledge and cocktail service.
* Assist the departmental manager with taking responsibility for security, keys and codes, following the Company keys and codes policy.
* Take charge of day‑to‑day operations, from supervising team to managing customer interactions, guaranteeing a seamless and pleasant experience for all.
* Nurture a positive and productive work environment, fostering teamwork and motivating the dedicated team members to achieve their potential.
* Be an ambassador of the Cofton Holidays brand, ensure the business is always presented at its best.
* Help create an environment where all employees enjoy themselves whilst at work and make a real contribution to the success of the business.
* Assist the departmental manager with preparing team rotas as and when required and the correct recording of holidays, attendance and team remuneration.
Qualifications / Experience
* Experience in a leadership role.
* Flexibility with ability to work weekends/evenings.
* Previous experience required working in an F & B.
#J-18808-Ljbffr