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Field Service Technician - Richmond, Richmond
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Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ff0cf2a9e9cf
Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
£ per hour
3-month contract
On-site, Catterick
This role requires someone either already actively SC Cleared, or someone who is SC Clearable (You must be a UK national or have been a resident of the UK for at least 5 years to be SC Cleared.)
Summary of Responsibilities:
* Manage and maintain IT services and equipment within your assigned Hub and surrounding spokes.
* Queue Ticket Management: Handle and update tickets efficiently to meet service levels.
* Hub Stock Management: Oversee asset management, including scanning items in and out.
* Disposal Management: Manage equipment disposal in compliance with contractual requirements.
* Hardware Repairs: Perform hardware repairs on in-warranty equipment, liaising with vendors.
* Locker Replenishments: Restock lockers with necessary equipment.
* Service Improvement: Identify and report potential service issues or improvements.
* Process Adherence: Follow all processes and site regulations.
Essential Requirements:
* Security Clearance: Must have or be able to obtain SC clearance.
* Nationality: Must be a UK National with a UK passport.
* Availability: Must participate in out-of-hours (OOH) rota and standby.
* Driving Licence: Full, clean driving licence required.
* Experience: Minimum 2 years in a PC field service or workshop environment.
* Technical Skills: Proficient in diagnosing, troubleshooting, supporting, and repairing hardware, including complex laptop repairs.
* Certifications: Willing to undergo training for HP and Dell desktop and laptop support.
This role requires a proactive, detail-oriented individual capable of managing multiple tasks efficiently while maintaining high service standards. If you meet the essential requirements and are eager to join a dynamic team, we encourage you to apply.
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