Department: Progress Lifeline
Reporting to: Executive Director - RWP & Growth
Closing Date: 14th April 2026
Interview Date: 8th May 2026
Overview
Leading the transition to next-generation Technology Enabled Care
Director - Progress Lifeline
Contract: Permanent
About Progress Lifeline
Progress Lifeline provides technology enabled care (TEC) services that support people to live safely and independently in their homes through telecare, assistive technology and monitoring services. Working in partnership with local authorities, housing providers and health and care organisations, Lifeline plays a vital role in supporting preventative care and independent living across communities.
Following nearly 20 years of leadership from the current Director, we are recruiting a new Director to lead Lifeline into its next chapter.
The Opportunity
Technology enabled care services are transforming as the sector moves from analogue to digital technology. As Director of Progress Lifeline, you will provide strategic leadership for the service, ensuring high-quality delivery and guiding the transition to digital TEC solutions. You will strengthen partnerships across housing, health and social care and identify opportunities to further develop Lifeline services. This role sits at the intersection of housing, technology, health and social care and helps shape the future of independent living.
Key Responsibilities
* Provide strategic leadership for Progress Lifeline, ensuring high-quality service delivery and operational performance
* Lead the transition from analogue to digital technology enabled care services
* Strengthen partnerships with local authorities, housing providers and sector partners
* Identify opportunities to develop and enhance TEC services
* Ensure strong governance, risk management and financial performance
* Lead and inspire teams through a period of sector transformation and technological change
About You
We are looking for a senior leader who can guide services through change while maintaining strong operational delivery.
You May Come From a Range Of Sectors Including
* Technology enabled care or telecare
* Assistive technology
* Telecoms or digital services
* Housing, health or social care
You Will Bring
* Senior leadership experience managing complex services
* Experience leading service transformation or digital change
* Strong partnership and stakeholder management skills
* Commercial awareness and the ability to identify service development opportunities
* The ability to lead teams through change and innovation
Experience within TEC or related sectors is advantageous but not essential.
Why Join Progress Housing Group
Progress Housing Group is a values-driven organisation committed to improving lives and supporting communities. Progress Lifeline plays an important role within the organisation, delivering services that help people live independently while providing reassurance to families and communities. This role offers the opportunity to shape the future of TEC and make a meaningful difference to people’s lives.
Location
Lancashire / North West (Hybrid working)
Salary
£106,691 - Competitive salary and benefits package.
Equality & Inclusion
Progress Housing Group is committed to building a diverse and inclusive workforce and welcomes applications from all sections of the community.
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