Overview
Senior Domestic Abuse Practitioner - Safe Accommodation Services (Volunteer Co-ordinator) – Glow, Stoke-On-Trent, England, United Kingdom
Salary £27,367 a year
Location Stoke-on-Trent
Hours per week 37.5
Contract type Permanent
This is a Permanent, Salaried vacancy that will close in a month at 23:59 BST.
Responsibilities
* As a Senior Domestic Abuse Practitioner (Volunteer Coordinator), you’ll lead on the day-to-day activities of a team of volunteers delivering support and co-delivering group programmes to women who have experienced domestic abuse.
* Lead on supervision, training and volunteer recruitment, playing a key part in the ongoing growth, development and sustainability of the service.
* Work in partnership with the Service Manager to design and develop all work activities to meet customer need, ensuring customers receive a professional and coordinated response with up-to-date, relevant advice and information.
* Lead on all aspects of the recruitment, training, induction of volunteers, as well as all aspects of the delivery and day-to-day administration and supervision of volunteers and the volunteer programme.
* Actively encourage customer involvement and participation in the planning, delivery and evaluation of group programmes, and co-deliver group programmes when necessary.
* Share knowledge and skills to enhance the professional development of staff and volunteers; celebrate volunteer success and manage capability issues quickly and professionally.
* Ensure staff and volunteers attend team meetings to maintain good communication and provide a forum to share concerns, experiences and skills.
* Respond appropriately to safeguarding concerns with an understanding of safeguarding the welfare of children and vulnerable adults.
* Ensure referrals are appropriate or signposted to more suitable services; provide the right level of information and identify and manage risks with effective risk management strategies.
What We’re Looking For
* A good standard of education, for example GCSE English and Maths or equivalent.
* Experience recruiting, training, managing or mentoring staff or volunteers.
* Experience delivering training or group work.
* Knowledge of safeguarding and risk management.
* An understanding of the effects that domestic abuse has on women, children and young people.
* The ability to keep clear, concise and factual recordings of sessions and meetings.
* The ability to work under pressure and use own initiative.
* Clear and effective communication skills and excellent interpersonal and presentation skills with the ability to engage a range of audiences and facilitate volunteer training.
* Able to work positively within a team to assist the development of the service, and able to work effectively with other professionals and agencies.
* Able to work flexibly, including some hours outside of regular business hours.
* Full UK driving licence with use of your own vehicle for work.
* DBS check every three years.
About Glow and Honeycomb Group
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Glow is part of the Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people feel secure, connected and confident.
Glow is the catalyst for change in our community and sector. We’re working to systematically impact the way our region addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better.
We offer a range of benefits, flexible working, learning and development opportunities, and support with professional qualifications.
We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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