Overview
Repairs Surveyor - Basildon Borough Council
Location: Basildon
Contract: Temporary, Full Time
Salary: £22.96 - £25.09 ph PAYE
Closing Date: 12th September 2025
ECC are supporting Basildon Council to recruit a temporary Repairs Surveyor on a 6 month basis in the Property, Asset Management & Development team.
Job Purpose
The Repair Service Team’s role is to contribute to delivering a high quality service by ensuring homes are well maintained and contractors working on behalf of Basildon Borough Council perform to standard. The main responsibilities will include:
* Carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders
* Monitor repairs in tenanted/void and leasehold properties, liaising with the contractor on progress and variations
* Post-inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to the required standard, and authorise charges/variations
Duties
* Undertake technical surveys on the housing stock, including leasehold flats, to identify and diagnose complex repairs, specify materials and work content, place work with suitable contractors, and manage the project/programme to produce long‑term solutions
* Carry out 100% post inspections of works completed by partnering contractors on a monthly basis, ensure quality standards, arrange rectification of sub‑standard works, and process refunds or credits for any overcharging
* Consider variation orders under the SAM contract, authorise payments up to £5000 per works order, ensure accurate information in IT systems, and operate within budgets and Financial Regulations
* Investigate, analyse and respond to customer complaints, FOI requests, and enquiries from Councillors and MPs; implement actions to address deficiencies and feed lessons learned into service improvements
* Provide advice and support to Property and Housing Management Services and BBC on maintenance matters; act as a point of contact for complex customer enquiries
* Discuss with Tenants in their homes in a sensitive manner regarding day‑to‑day repair concerns, maintain confidentiality, be aware of safeguarding issues, and follow BBC reporting procedures
* Deputise for the Repairs Service Manager as required and provide analysis and influence at senior level, including liaison with elected members and senior management of the partnering contract
* Supervise the repair contractor daily for quality and adherence to deadlines; manage multiple priorities and resolve disputes with contractor management
The Experience You Will Bring
* Experience and knowledge of the building maintenance industry, including inspection of domestic properties and repair problem remedy
* Experience of monitoring programmes and budgets
* Extensive knowledge of Health & Safety legislation, including CDM and HHSRS
* Good IT skills, including Word and Excel
* Experience in developing and sustaining effective working relationships with a range of internal and external contacts
How to Apply
If you would like to see a copy of the full role profile, please email Louise Butler at essex.gov.uk or provide the address from the original posting.
Why Basildon Council?
Basildon Borough Council serves approximately 172,000 people and is a major local employer in the East of England. Basildon is a key economic hub with employment in engineering, research and development, distribution and financial services.
Basildon is a significant economy in the Thames Gateway outside Canary Wharf. Working for Basildon Council offers opportunities to make a practical difference in the community.
Note
ECC is advertising this role on behalf of Basildon Council. The Council is committed to safeguarding and protecting children and adults; pre‑employment vetting procedures apply.
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