Contract Claims Handlers – Travel Insurance
We are recruiting a team of 10 experienced Travel Claims Handlers to support a leading insurance provider on a 6-month contract. This is an excellent opportunity for professionals with travel insurance claims experience to join a fast-paced, customer-focused environment.
The Details
* Start date: ASAP
* Contract length: 6 months
* Day rate: £180 per day (Inside IR35, via umbrella company)
* Location: Hybrid – 1 day per week in either London or Horsham office
What You’ll Be Doing
* Handling travel insurance claims from start to finish, ensuring each case is managed with empathy, efficiency, and professionalism.
* Concluding around 15 claims per day, balancing quality outcomes with daily performance targets.
* Engaging with customers in a personable, customer-centric way – having real conversations, not scripts.
* Accurately recording all claim details and ensuring compliance with company processes and regulatory requirements.
What We’re Looking For
* Travel insurance claims handling experience – essential.
* Strong communication and customer service skills, with the ability to build trust and rapport quickly.
* Organised and target-driven, with the ability to manage workloads effectively.
* A collaborative and positive approach, with resilience in a fast-paced setting.
If you’re an experienced Travel Insurance Claims Handler seeking a contract role, we’d love to hear from you.
👉 Apply today to be part of this exciting project!