Technical Parts Advisor Location: Gloucester, Gloucestershire Hours: Full time Monday to Friday, early finish on a Friday Salary: £35,000 - £40,000 per annum A growing engineering company is seeking a technically minded and customer-focused individual to join its small but dynamic team. The successful candidate will be instrumental in ensuring a high level of customer service and driving parts sales growth across a range of engine brands and applications. Key Responsibilities of a Technical Parts Advisor: * Identify and supply correct engine parts based on customer needs and technical specifications. * Prepare quotations for parts, short/long blocks, and replacement engines. * Process sales orders and related documentation efficiently. * Handle customer enquiries and follow up on quotes to secure sales. * Support sales administration during busy periods or staff absence. * Assist in developing new initiatives such as rebuild and block programmes. * Manage procurement and supplier relationships for spare parts. * Work with the team to explore new sales opportunities and product lines. * Support marine and industrial sales when required. * Attend trade shows and exhibitions, occasionally on weekends. * Serve both trade and public customers with technical and commercial advice. Key Skills of a Technical Parts Advisor: * Strong customer service orientation with a professional telephone manner. * Good technical knowledge of petrol and diesel engines. * Confident using web-based parts manuals and online resources. * Proficient in Microsoft Office applications (Word, Excel, Outlook). * Experience with ERP or stock management systems (e.g., Iris Exchequer) is desirable. * High attention to detail with accurate data entry and documentation. * Organised and capable of prioritising tasks in a busy environment. * Able to follow structured processes while being flexible when needed. * A team player with a positive, can-do attitude