Save this job with your existing LinkedIn profile, or create a new one.
Save this job with your existing LinkedIn profile, or create a new one.
Your job seeking activity is only visible to you. Email
Welcome back
Sign in to save Information Technology Support Engineer at Allegiance Group.
This range is provided by Allegiance Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Allegiance Group
Recruitment Consultant @ Allegiance Group
1st/2nd Line Engineer
Salary: Up to £30K DOE
Location: Exeter
My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
Key responsibilities:
* Ensure IT issues raised via phone, email, ticketing software are all logged correctly
* To resolve issues adhering to SLA's, ensuring to update helpdesk system
* Install new hardware (printers, servers, work stations etc)
* Install software for end users
* Ensure issues / tickets are resolved or escalated to completion
* Set up accounts, passwords (new and resets), permissions
* Monitoring IT systems and infrastructure
* Helping the team with any internal or external projects
* Occasional on-site visits
Skills:
* Microsoft Office 365
* Antivirus solutions
* Internet Connectivity
* Active Directory / Group Policies
* Software and hardware installs
* Networking Protocols - DNS, DHCP, TCP/IP WAN/LAN
If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an up-to-date copy of your CV!
Locations: Devon, Torquay, Newton Abbot, Exeter, Tiverton, Hayle, Honiton, Plymouth, Taunton, Paignton, Minehead, Plymouth
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Allegiance Group by 2x
Get notified about new Information Technology Support Engineer jobs in Exeter, England, United Kingdom.
Exeter, England, United Kingdom 2 weeks ago
East Devon, England, United Kingdom 1 month ago
East Devon, England, United Kingdom 1 day ago
Ashburton, England, United Kingdom 2 weeks ago
Technical Support Engineer - Hands on Lab Equipment - Devon
Paignton, England, United Kingdom 1 week ago
Farringdon, England, United Kingdom 1 week ago
Technical Support Engineer-Irrigation Machinery
Devon, England, United Kingdom 2 weeks ago
Exeter, England, United Kingdom 3 days ago
Dawlish, England, United Kingdom 18 hours ago
Exeter, England, United Kingdom 2 weeks ago
Exeter, England, United Kingdom 3 weeks ago
Mechanical Service Engineer (Progression Off The Tools)
Honiton, England, United Kingdom 2 weeks ago
Exeter, England, United Kingdom 1 month ago
Exeter, England, United Kingdom 4 days ago
Crediton, England, United Kingdom 3 weeks ago
Exeter, England, United Kingdom 2 days ago
Principal Supportability Engineers - RAMS/ARM
Devon, England, United Kingdom 2 weeks ago
Trainee Network Engineer – No Experience Required
Exeter, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr