Location: Saffron Walden
Job Type: Permanent
Hours: Monday-Friday, #removed#
Salary: Competitive
Job Reference: 35905
Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands‑on, business‑critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale.
Responsibilities
* Install, configure and maintain company software and hardware
* Manage network servers, storage solutions and internal technology tools
* Set up user accounts, workstations and access controls
* Monitor system performance and ensure platform uptime
* Troubleshoot IT issues and resolve outages quickly
* Implement and maintain cybersecurity protocols, including firewalls and backups
* Upgrade systems with new software releases, patches and hardware
* Produce and maintain technical documentation, IT policies and training materials
* Train employees on company software tools (e.g. password-management systems)
* Establish and maintain a documented IT security policy
* Ensure CCTV and digital security infrastructure is correctly configured and operational
Requirements
Essential
* Experience in IT support, IT administration or systems management
* Strong understanding of hardware, software and networking fundamentals
* Ability to diagnose and resolve technical issues independently
* Knowledge of cybersecurity best practices
* Strong organisational skills and attention to detail
* Good communication skills, including the ability to train non-technical staff
* Proactive mindset with the ability to manage workload across multiple systems
Desirable
* Some web development experience or interest
* Computational/electronics hardware experience or interest
* Experience with CCTV or access-control technologies
* Familiarity with Linux systems, cloud platforms or virtualisation
* Previous experience in a start‑up or fast‑paced technical environment
* Ability to produce and maintain IT documentation and policies
Please contact us as soon as possible for more details or apply below
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