Head of IT
Location: Pembrokeshire, On-site (with travel to multiple sites as required) some flexibility
HOURS: Full time
Type: Permanent
Salary: Circa 65k plus car allowance (salary negotiable depending on experience)
Our client:
Our client is a well-established and operationally complex organisation seeking an experienced Head of IT to lead and shape its technology strategy. This is a key leadership role responsible for ensuring technology supports business objectives, drives efficiency, and enables future growth.
Job Description / The role:
The Head of IT will be responsible for defining and delivering the organisation’s technology vision and strategy. Working closely with senior stakeholders, you will ensure alignment between IT and wider business goals, while driving innovation, operational excellence, and continuous improvement across all technology functions.
You will lead a multi-disciplinary IT team, oversee infrastructure and applications, and play a hands-on role in delivering projects, managing change, and supporting business-as-usual operations. This role also includes responsibility for data security, compliance, supplier management, and budget control.
Key Responsibilities:
Develop and deliver the organisation’s IT strategy aligned to business objectives
Lead the design, implementation, and continuous improvement of technology solutions
Manage and mentor the IT team, fostering a high-performance and collaborative culture
Oversee IT infrastructure, applications, and cloud services
Drive operational efficiency and continuous improvement across IT services
Lead IT projects and programmes, ensuring delivery of fit-for-purpose solutions
Manage IT budgets (OPEX and CAPEX) and ensure cost-effective procurement
Maintain strong relationships with external suppliers and partners
Ensure robust cyber security practices and deliver staff awareness training
Oversee data protection, GDPR compliance, and risk management
Ensure all systems and processes are well documented and knowledge is shared
Provide regular reporting on IT performance and delivery What we need from you:
Proven experience in a senior IT leadership role
Understanding of a strategic level position so understand the daily technical side but let the team look after that but look at site Security plans and the bigger picture not just the day-to-day of IT support.
Strong technical background across Microsoft technologies (Windows Server, O365, Exchange, SQL Server)
Experience with networks, cloud technologies, and cyber security
Demonstrable ability to translate business needs into technical solutions
Strong project and team management experience
Excellent communication skills with the ability to influence stakeholders at all levels
Ability to manage multiple priorities and meet tight deadlines
Strong problem-solving and decision-making capabilities
Experience working in a fast-paced, operational environment
Ability to lead, motivate, and develop high-performing teams Preferred Qualifications:
Degree (or equivalent) in an ICT-related discipline
CISM or equivalent certification
ITIL qualification
Strong influencing and negotiation skills What's in it for you;
Circa 65k plus car allowance (salary negotiable depending on experience)
Onsite working Monday to Friday working hours although flexibility is required/available (Please not, this is NOT a remote position)
Discretionary bonus scheme
25 Days holiday, plus bank holidays rising with service
Comprehensive benefits package including Life assurance, Health & Wellbeing schemes
Free Parking - situated in a rather lovely part of South West Wales.
*Relocation package available for the successful candidate if required.
**We regret that this client is unable to sponsor work permits or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK What to do next...
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