Overview
Ofgem is leading the charge in delivering a fairer, greener energy future. We’re looking for a Senior Technical Business Analyst to join us and play a pivotal role in transforming data-driven insights into actionable outcomes that protect consumers and support our Net Zero goals. This is a fixed-term position, initially for 12 months, with the opportunity to work across a range of high-impact data engineering projects in a technical BA capacity.
Our data engineers build the data foundation for Ofgem’s critical work, and you will be fundamental in their success. You’ll be joining a team that impacts millions of lives across the UK by ensuring organisations act fairly and responsibly, incentivising infrastructure investment critical to net zero and enabling government schemes to drive uptake of green technologies. You’ll work in a supportive, flexible environment with hybrid working options and a generous benefits package, including a Civil Service pension and competitive holiday allowance.
Read on to find out more about the role and requirements.
Key Responsibilities
* Work with stakeholders to elicit, document and refine user stories and technical requirements for data and analytics projects.
* Translate business needs into clear, actionable technical specifications for developers.
* Lead the adoption of DevOps practices, with a focus on data pipeline and ingestion processes.
* Support the migration of legacy and citizen-developed solutions to production systems, ensuring compliance with best practices and organisational standards.
* Model business processes, analyse business needs, and model system data.
* Stakeholder engagement, building and maintaining strong relationships and communicating effectively and consistently.
* Develop and execute test plans to ensure the quality of deliverables, complying with industry standards and best practices.
Key Outputs and Deliverables
* Technical requirement documentation and translation between business and developers, with carefully and consistently documented business rules.
* Creation of structured work items in our ticketing software as epics, features, stories and tasks.
* Well-defined acceptance criteria with the Product Owner and subject matter experts (SMEs).
* When scope of work changes, production of clear definitions of the changes and full impact analysis for the end to end.
* Ensuring quality assurance and maintenance of key requirements documents and specifications.
Person specification
* Extensive experience in requirements gathering and analysis, specifically in a data engineering environment. (Lead criteria)
* Expertise in backlog management (e.g. Azure DevOps) and facilitation of agile practices.
* Strong stakeholder management skills, ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs.
* Experience migrating legacy or citizen-developed solutions to production-grade systems.
* Ability to create high-quality user stories and technical documentation.
* Formal qualification in Business Analysis such as BCS International Diploma in Business Analysis, or equivalent experience.
Behaviours
* Communicating and Influencing
* Managing a Quality Service
* Delivering at Pace
Compensation and Benefits
Salary: £47,895. Ofgem contributes £13,875 towards Civil Service Defined Benefit Pension scheme. Benefits include 30 days annual leave after 2 years, training and development opportunities, flexible/hybrid working, and other civil service benefits aimed at supporting work-life balance.
Application information
This vacancy uses Success Profiles and will assess Behaviours and Experience. The deadline for application submission is 23:55 on Monday 20 October 2025. When you press the “Apply now” button, you will be directed to a Civil Service Jobs website to apply. The Civil Service online tests are guidance and not timed; you can complete them at your own pace after which you will be asked to provide personal details, your career history and qualifications. You will then provide a 1,250-word personal statement evidencing how you meet the essential criteria. Plagiarism or cheating will be investigated and may withdraw applications. See Civil Service guidance on AI usage in recruitment.
The personal information collected may be shared with Cifas to prevent fraud and other misconduct. Guarding your data rights is important; details are available at the provided links. Cloud-based security checks and SC clearance information are also provided as part of the eligibility guidance.
Location: Glasgow, Scotland, United Kingdom. This role is suitable for individuals seeking a hybrid work arrangement and flexible hours.
#J-18808-Ljbffr