Front of house

Role: Front of House Start date: July 2026 Hours: Varied hours over 7 days Contract Type: Zero hour contract Salary: £13.45 per hour Reporting to: Duty Managers Who We Are Wake The Tiger is a radical creative company born in the South West and the visionary force behind the world’s first Amazement Park®. We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation. Our mission is simple: We create immersive experiences for everyone, where art, storytelling and purpose collide - to inspire change today that transforms the world tomorrow. Our values & vision is to: INSPIRE. DISRUPT. BELIEVE. For a better world. The Role Wake The Tiger is looking for Front of House staff to join a fantastic team in an immersive work environment. The team are critical to ensure the accessibility of the experience is perfect for everyone; they are there to assist and provide a high level of customer service that's expected throughout the experience. This role is as much about keeping things running smoothly in the background, as much as it is about helping visitors have an enjoyable experience. The role entails a mix of great customer service, stewarding, crowd management and general front of house assistance, so a willingness to get involved is key to succeed. Training will be provided to ensure all staff have the information they need to give every visitor the perfect experience. You Will be Responsible For ● Answering all questions from the public in an informed and professional manner ● Engaging with visitors to allow further exploration of the installations ● A basic understanding of the narrative of Wake The Tiger and what we’re about ● Ensuring Health & Safety is upheld in the Amazement Park and assisting the Duty Manager in managing emergency evacuations (training will be provided) ● Vigilance against intentional damage or theft to any part of the attraction ● Reporting to the Duty Manager on shift, working through any issues that may arise, with a clear handover at end of shift ● Stewarding, light cleaning, litter picking, setting up spaces and resetting as required, directed by the Duty Managers This list is not exhaustive and you will be required to complete other responsibilities we deem necessary and appropriate as part of the role You'll Bring the Following to Our Team Essential ● Energy, enthusiasm, and great customer service ● Excellent time management skills ● Ability to multitask and remain calm under pressure ● Great interpersonal and communication skills ● Experience working in a fast-paced hospitality environment as front of house ● Ability to work evenings, weekends and public holidays Desirable ● First aid trained ● Experience using till systems ● Experience of working as a Front of House/Stewarding team member in a fast-paced visitor attraction, hospitality or tourism & leisure environment Diversity & Inclusion At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process. GDPR Please read our Privacy Notice describing how we may process, disclose and store your personal data if you apply for a role.