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Customer and trading manager - nightshift

Wolverhampton (West Midlands)
Sainsbury
Trading manager
Posted: 21h ago
Offer description

What you’ll be doing:

* Leading a team overnight to deliver all replenishment activities across the store while actively participating in prioritising deliveries, organising the warehouse, and replenishing shelves.
* Occasionally, managing a full store operation overnight, taking responsibility for the entire shift and the safety and wellbeing of colleagues.
* Ensuring high standards are maintained to prepare the store for opening and customer service.
* Managing people, including performance management, conducting disciplinary procedures, and ensuring accurate scheduling and pay.

Our nightshift managers work full-time hours over 4 nights, with a £4,500 premium on top of the base salary (typically from 22:00 to 08:00).

What makes a great nightshift manager:

* Comfortable with nightshift work and adaptable to its physical and mental demands, with a focus on creating a safe and healthy environment for the team.
* Experience in line management within a fast-paced, operational setting.
* Resilient to the challenges of night working.
* Exceptional customer service skills and ability to coach teams effectively.
* Experience in monitoring KPIs or performance indicators.
* Skilled in managing disciplinary and performance issues.
* Capable of leading operations independently in the absence of senior management.
* Committed to inclusivity in all aspects of work.

Working for us has great rewards

Salary depends on experience, store size, complexity, and location. Benefits include:

* 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increasing to 15% at Sainsbury’s on weekends and at Argos on pay days.
* An annual performance-based bonus scheme.
* Free food and hot drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer contributions.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support, including counselling and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme for bikes and equipment.
* Discounts on gym memberships, restaurants, holidays, and retail vouchers.

An inclusive place to work and shop:

We are committed to diversity and inclusion, providing resources, development opportunities, and celebrating diversity through initiatives and events. We support colleagues with family and caring responsibilities and strive for true representation and barrier removal. Learn more about our inclusivity efforts here.

Reasonable adjustments: If you need adjustments during the application or interview process, please let us know, and we will support you.

Leading in our stores:

Our management teams are the driving force behind our success, leading with passion and boldness to empower teams, enhance safety, and deliver excellent customer experiences. They turn daily operations into rewarding experiences for colleagues and customers alike, bringing our purpose to life through action.

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