At The BoTree, we define luxury through purpose. Guided by our values of Truth, Love and Compassion, we are creating a new model of Conscious Luxury where wellbeing, culture and connection sit at the heart of a world class hotel environment. The BoTree Wellness Club is a social wellness private members club, blending wellbeing, culture and meaningful connection within a luxury hotel setting. As we prepare for launch, we are seeking an experienced Membership Manager to join our pre-opening team. This is not a traditional hotel sales role. It is a commercially accountable membership position responsible for building, curating and retaining a high quality founding member base. Reporting to the Director of Membership, you will play a central role in shaping the club’s founding membership strategy while delivering against clear commercial and engagement targets. The Role You will own the full membership lifecycle from first enquiry through to long term retention, ensuring every interaction reflects the brand and delivers a highly personalised experience. Key responsibilities include: Building and managing a targeted membership pipeline through proactive outreach, referrals and curated activations. Delivering against defined monthly sales, conversion and retention targets. Leading private previews, tours and hosted experiences for prospective members. Managing the onboarding journey from application to induction, ensuring a seamless and personal introduction into the club. Monitoring engagement levels, renewal cycles and retention performance, with clear reporting and insight. Driving both wellness engagement and social connection within the membership base. Contributing to the curation of a balanced, high quality founding membership mix. Supporting the design of membership structures, pricing tiers, policies and CRM processes during pre-opening. Maintaining strong daily visibility within member spaces, acting as a trusted and recognisable presence. Collaborating with Wellness, F&B and Marketing teams to drive engagement initiatives. Accurately logging and analysing activity within CRM systems, providing clear reporting and insight to inform strategy. Operating with autonomy in a fast paced pre-opening environment and contributing strategically to membership growth plans. About You You are a relationship led operator with strong commercial discipline and a genuine understanding of premium membership models. You are confident managing targets while delivering a highly personalised, brand led experience. We are looking for: 3–5 years’ experience within a private members club, premium fitness club, wellness club or subscription based membership model. Demonstrable experience managing a full membership pipeline from enquiry through to onboarding and renewal. Experience owning renewal cycles, retention strategy and member lifecycle management. Strong commercial accountability with the ability to track conversion, churn and engagement metrics. Experience using membership CRM systems, with PeopleVine experience highly desirable. Excellent data discipline and reporting capability. Experience supporting pre-opening or launch environments preferred. A passion for social wellness, connection and building curated communities. Flexibility to work evenings and weekends in line with member events. Experience within a premium private members club or lifestyle brand would be highly advantageous. What We Offer 28 days holiday including bank holidays, rising with service. An additional day off on your birthday. Complimentary anniversary stay including dinner and breakfast. Hilton Go Travel Programme for team members and family and friends. Meals provided while on duty. Cycle to work scheme. Employee assistance and financial wellbeing programmes. Two paid community days per year. Recommend a friend bonus scheme. This is an opportunity to join at founding stage and help shape a new model of social wellness membership where luxury meets purpose and belonging sits at the centre of the experience.