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The company is a well-established large organisation in the property industry, recognised for its commitment to quality and integrity.
Job Description
* Act as a subject matter expert for HR systems, primarily ServiceNow and iTrent
* Develop, maintain, and improve HR reports and dashboards using Power BI and Business Objects
* Collaborate with HR and business stakeholders to understand reporting needs and deliver insights
* Configure and customise ServiceNow HR workflows, case management, and service portals
* Lead on monthly and quarterly HR system upgrades, including testing and stakeholder sign-off
* Manage system access controls and ensure data security in line with company standards
* Troubleshoot and escalate system issues, ensuring timely resolution with internal teams or vendors
* Support HR projects and process improvements with strong project coordination skills
* Deliver training and communications on system changes to users across the business
* Contribute to the ongoing improvement of data quality, system efficiency, and HR service delivery
The Successful Applicant
A successful HRIS Analyst should have:
* Solid experience with ServiceNow - this is essential
* Ideally experience with iTrent
* Hands-on knowledge of ServiceNow and an understanding of its potential for improvement
* Strong reporting skills, with experience using Power BI and Business Objects
* Excellent Excel skills and a keen eye for data accuracy and detail
* A good understanding of HR processes and principles
* Confidence presenting ideas and findings to both technical and non-technical audiences
* The ability to manage workload and priorities effectively in a fast-paced environment
* Clear and professional communication skills, both written and verbal
* A collaborative attitude and willingness to support cross-functional teams
What's on Offer
* Private Medical
* Pension 8% employers' contribution
* 26 days holidays + bank holidays
If you have the necessary skills and experience and are excited about the opportunity to work in the property industry in Leatherhead, we encourage you to apply.
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