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Apply to: IT First Line Support Apprentice
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IT First Line Support Apprentice
, Apply From: 10/08/2025
Learning Provider
Delivered by QA LIMITED
Employer
RND SYSTEMS INTEGRATION LTD
Vacancy Description
* Customer support:Respond to client inquiries via phone, email, and in-person, providing timely and effective solutions, ensuring customer satisfaction
* Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians
* Documentation: Accurately log all support requests and resolutions in the helpdesk system
* Installation and configuration: Assist with the setup and configuration of new IT equipment and software
* Maintenance: Perform routine maintenance and updates on IT systems and equipment
* Training: Participate in regular training sessions and complete coursework as part of your apprenticeship program
Key Details
Vacancy Title
IT First Line Support Apprentice
Employer Description
RnD specialises in managed IT services, cloud hosting, security solutions, connectivity and technical consulting based in London & Bristol.
Vacancy Location
6 REGENTS WHARF ALL SAINTS STREET LONDON N1 9RL
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000336265
Key Dates
Apply From
10/08/2025
Closing Date For Applications
2025-09-05 23:59:59
Interview Begin From
Possible Start Date
2025-09-12 00:00:00
Training
Training to be Provided
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
* Learn on-premise and cloud-enabled technologies and services
* Learn technical content that aligns to and is relevant to employers and the market
* Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
* Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Learning Provider
QA LIMITED
Skills Required
Communication skillsIT skillsCustomer care skillsProblem solving skills
Apply Now #J-18808-Ljbffr