Company Description
We are proud to be the world’s largest and most experienced flower delivery network. Every day, people trust us to deliver their best wishes and sentiments. We pride ourselves on being personable, with everyone involved—from florists to delivery drivers and Customer Advisors—adding a personal touch.
Many award-winning florists choose to be part of the Interflora family. Each has a unique blend of skills, creativity, and attention to detail to craft every handmade bouquet.
We offer a flexible hybrid working approach, trusting colleagues to manage their time and work location, provided they come to the Sleaford office weekly for collaboration, with many choosing to be in more often.
We value our staff, celebrating them with bouquets on their first day and birthdays. Our colleagues appreciate the 'family feel' that makes Interflora a great place to work.
Job Description
We are seeking a 3rd-line Technical Support Engineer with strong cloud technology knowledge and broad technical experience to join our friendly, professional IT team.
You will collaborate with experienced Engineers and IT Support Analysts to design, support, and develop our infrastructure, introducing automation and innovative solutions using advanced technologies.
Your role includes guiding colleagues, supporting cloud and onsite infrastructures, and ensuring systems are optimized, secure, compliant, and resilient.
Qualifications
We expect you to have:
* Deep knowledge of Microsoft Azure, Servers, Networks, Active Directory (Entra ID), and Office 365 Enterprise.
* Microsoft or equivalent technical certification.
* Excellent problem-solving skills.
* Experience in a similar support role at 2nd or 3rd line.
* Experience with cloud services, network support, email, storage, virtualization, and identity management.
* Knowledge of operating systems, network protocols, and security standards.
* Effective communication skills, both verbal and written.
* Ability to work independently and in teams under pressure and deadlines.
* Willingness to learn and stay updated with industry trends.
* Familiarity with DevOps and Customer Identity & Access Management.
* Supporting Mac devices is a plus.
Additional Information
The refurbished Interflora House is in Sleaford, Lincolnshire, accessible from nearby cities. Our hybrid work model allows for remote work, attracting talent from afar.
Our workspace features over 80 hot desks, 14 meeting rooms, quiet areas, social spaces, breakout zones, and conferencing facilities, providing a versatile environment for all work styles.
EEO is the law - click here for more information
#J-18808-Ljbffr