V.A.S.E Academy
Receptionist and Administration Assistant Job Overview
* Job Title: Receptionist and Administrative Assistant
* Division: Support Staff/Admin Department
* Salary: Starting from £21,364.00.
* Hours: Monday – Friday 8:00 am-16:00pm Term Time Only
We are seeking a motivated and professional Receptionist/Administrative Assistant to join our team at V.A.S.E Academy. This role is essential in ensuring the smooth operation of our office and providing excellent support to student, staff and clients. The ideal candidate will possess strong organisational skills, a keen attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Main Purpose: To assist with the smooth running of the main school office and front of house. To provide full administrative support to senior leaders as required. To manage the front of the house greeting all visitors on site. To assist with school performances and special events. To project a professional image of the school at all times.
Duties
* Serves as an administrative assistant to the School Office Manager and Senior Leaders.
* Perform highly responsible administrative, secretarial/clerical, and office functions; assisting in arranging and coordinating department tasks and activities
* Collates daily AM/PM registers liaising with the Attendance Lead
* Greet visitors and clients warmly, ensuring a positive first impression.
* Answer phone calls promptly and professionally, demonstrating excellent phone etiquette.
* Manage incoming correspondence, including emails and postal mail, and direct them appropriately.
* Perform data entry tasks accurately and efficiently using Microsoft Office and Google Workspace applications.
* Maintain office supplies inventory, placing orders as necessary to ensure smooth operations.
* Assist with clerical duties such as filing, scanning, and document preparation.
* Support administrative functions including scheduling appointments and managing calendars for team members.
* Collaborate with team members to ensure effective communication and workflow within the office.
CRITERIA
QUALITIES
Desirable Qualifications and training
* Business Administration experience or training
* GCSE/A-Level qualifications A-C English and Maths
* Qualifications and/or training certificates evidencing admin skills. Educated to Business Diploma level.
* Professional or technical qualifications.
* Experience of AIMS MIS System
Experience
* Working knowledge of processes, procedures, and systems within schools or other educational environments.
* Experience of working in a customer service environment.
* Clerical and secretarial experience.
* Previous experience working in an environment with young people
* Keen to do things well and work steadily to meet targets.
* Enjoy challenges and work well when time is short or when things are difficult.
* Produce complete, detailed, and realistic project plans. Think about resources and expertise needed to complete work.
* Experience of working with others to create, review, and change plans where necessary.
Knowledge, skills and aptitude
* Advanced skills in literacy verbally and written. Intermediate and skilled user of Microsoft office packages, specifically word and excel.
* Ability to plan and organise your own workload.
* Able to use resources to respond to customer needs or problems. Consultative and inclusive approach/ways of working.
* Discrete and confidential approach/ways of working.
* Has an ability to work alone or as part of a team.
* Shows an enthusiastic and positive manner.
* Service driven.
* Demonstrates a flexible approach to the needs of the school and operation of the school admin function (incorporates admin, and finance).
* Able to communicate clearly in a way that people understand. See the importance of sharing and communicating well.
* You explain why decisions have been made and use examples to support them.
* Organise work to meet deadlines and priorities.
* Prepare in advance to work proactively.
* Balance any conflicting priorities when you need to.
Personal development and qualities
* Happy to embrace and engage in new ideas and ways of working and can see the good that change can bring.
* You can cope with change and handle situations that seem unclear.
* You understand how other people feel when faced with change and help to build their confidence in the changes
* You work with other people to find ways of solving problems.
* You work flexibly and you're happy to help staff and pupils. You try to improve your team's performance as well as meeting your own personal goals.
* You build strong relationships with colleagues and families.
* You share knowledge, expertise, and best practice with others
Job Type: Full-time
Pay: From £21,364.00 per year
Work Location: In person
Application deadline: 08/09/2025