Overview
Are you ready to rev up your career in the automotive industry? Johnsons Cars is a leading independent Franchise Dealership Network with 53 multi-award-winning dealerships across the UK. Established in 1999, we represent 15 brands including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo and Mazda.
We are seeking a Receptionist at our Volkswagen Dealership in Solihull. Working pattern: Monday, Thursday and Friday, 8am to 6pm, 27 hours per week.
Previous Receptionist experience is required. Please note this role is NMW dependant on age.
Role and Responsibilities
* Give a professional and warm welcome to every customer as soon as they walk through the door.
* Strive for exceptional service by understanding each customer’s needs and providing a seamless experience, offering assistance and refreshments when needed.
* Maintain a high standard of organisation and attention to detail, keeping customer-facing areas clean and tidy and ensuring meeting rooms are replenished with food and beverages as required.
* Handle customer complaints with empathy and professionalism.
The Ideal Candidate
* Be confident in communicating with customers
* Have previous experience working in a receptionist role
* Have experience using Microsoft 365 (or similar)
* Be confident in answering the phone and making calls
* Ideally hold a valid UK driving licence
What We Offer
Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:
* 31 days paid annual leave, increasing to 33 with longevity of service (pro-rata)
* Industry-leading product and manufacturer training
* Internal training academy and partnerships with automotive management trainers to develop your career
The Company
We are one of the UK’s biggest independent dealer groups with 58 sites nationwide, representing 17 brands. We deliver exceptional service to our customers and provide a platform for personal and professional growth. At Johnsons Cars, your career matters as much as the service we provide.
Benefits
* Birthday Leave: an extra paid day off on your birthday
* Company Pension Scheme
* Staff Discounts on 17 brands for vehicle sales, servicing, parts and labour
* Access to discounts via our benefits platform
* On-demand dental services
* Optional benefits including healthcare cash plans
Values
* Innovation: We are creative and fearless in our work
* Accountability: We take ownership of our work and lead from the front
* Teamwork: We collaborate and build supportive environments
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