Service Advisor Opportunity in Gloucester
1. Salary: £28,089 basic salary plus bonuses providing an uncapped on-target-earnings around £37,500 per anum.
2. Hours: Mon to Fri 8:00am-5:30pm with 1 in 4/5 Sat 8:30am-12:30pm.
3. Benefits: Enhanced holiday allowance, manufacturer-accredited training, staff purchase discounts, and fantastic career prospects with a family-run local business going over 100 years.
A not-to-miss opportunity has become available for an experienced and professional Vehicle Service Advisor for our client's multi-franchise-approved car dealership located in Gloucester.
Reporting to the Aftersales Manager and working with several other Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a class service, and also achieve the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
To be eligible, you will ideally live in the Gloucester region or within a reasonable commuting distance of Gloucester. Due to the nature of this position, the successful Service Advisor would need to have at least 1/2 years of prior or present experience working as a Service Advisor or a similar customer service position within an automotive dealership/garage environment and be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Autoview dealer management system would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential.
What's in it for you? For your hard work as a Service Advisor, our client is offering…
4. Starting basic salary up to £28,089 per annum, pending experience.
5. Performance-related bonus scheme providing on-target-earnings around £37,500 per annum.
6. 30 days annual leave (including the bank holidays).
7. Access to full in-house and manufacturer-accredited training.
8. A contributory workplace pension scheme.
9. Death in service benefits.
10. Access to company discounts on new/used vehicles, servicing, and parts.
11. Fantastic career prospects with a family-run local business going over 100 years.
12. Working hours from 8:00am-5:30pm Monday to Friday and 1 in 4/5 Saturdays 8:30am-12:30pm.
Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic opportunity.
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