T&K Associates have a really exciting opportunity for a Customer Account Co-ordinator to join our Client based in Castle Donington on a permanent basis. Were on the lookout for someone who is proactive, reliable and has a great customer focused approach. This position will be based at a new HQ in Castle Donington and would ideally suit someone from a customer account background or a graduate who wants to train and progress. Customer Account Co-ordinator job details and Benefits; £26,100 - £28,000 per annum Fantastic annual bonus offered based on Company profit 08:30 17:00, 1 hour lunch break, 37.5 hour contract Ongoing training and professional development opportunities 25 days holiday plus bank holidays Company pension Employer matches up to 6% Profit share Purchase goods at staff discount across a large group Social events, summer drinks and Christmas party Customer Account Co-ordinator Job Responsibilities; Answer and screen incoming calls professionally Accurately process and check call-offs and orders against quotes Liaise with site teams to address and resolve stock and personnel issues Build and maintain relationships with Business Development Managers, fitters, and logistics teams Coordinate effectively with stock control and suppliers Book work with relevant team members, ensuring all schedules are managed efficiently Monitor and check stock levels to meet operational requirements Organise weekend work schedules as needed Handle customer interactions, providing excellent service and care Build and maintain strong customer relationships Maintain and update builders files, including quotes, schedules, and other key documents Prepare credits and manage associated documentation Customer Account Co-ordinator Person Specification; Strong organisational and time-management abilities Excellent interpersonal and communication skills for liaising with diverse stakeholders Ability to build and nurture long-term customer relationships Familiarity with order processing, stock monitoring, and scheduling is an advantage Positive attitude and willingness to contribute to a supportive team environment If you are a motivated individual who is eager to learn then this is an excellent opportunity to join a growing company, apply by sending your CV to T&K Associates today.