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Retail administrator

Woking
Eden Steam Showers
Retail
Posted: 16 February
Offer description

Job Summary

We are seeking a friendly and proactive Retail Sales Associate for summer work at a small family business partly whilst the core staff are on leave. Student applications welcome

The candidate will need to be able to work independently and take responsibility for managing the business during these periods.

We need someone who is resourceful and reliable and capable of delivering a high level of customer service.

This role is a blend of inventory management, financial administration, and sales support.

Full training will be provided.

Responsibilities

* Greet customers warmly and provide assistance in selecting the products that meet their needs
* Learn about our products.
* Process transactions accurately & input data via Excel.
* Handle and process invoices, ensuring all financial reporting is accurate and timely.
* Ensure a smooth "order-to-delivery" process.
* Keep the sales area clean, organised, and visually appealing
* Answer customer queries promptly and professionally, both in person and via other communication channels
* Open and close the showroom, taking responsibility for site security.
* Collaborate with couriers to arange deliveries.
* Assist with inventory management and stocktaking activities as required

Requirements

* Excellent communication skills in English.
* Previous experience in retail or customer service is preferred but not essential; training will be provided
* Exceptional accuracy in recording data, processing paperwork, and managing complex orders.
* Strong organisational skills with attention to detail
* Systems Proficiency: Database management, and high proficiency in Microsoft Excel.
* Friendly demeanour with a positive attitude towards customers and colleagues
* Flexibility to work during store hours, including weekends if necessary
* Basic numeracy skills for handling transactions accurately

The role will require attendance at our showroom five days a week including half days on Saturdays and Fridays. (10am until 2pm). The showroom is closed all day on Wednesday and Sunday and open from 10am until 5pm on Mondays, Tuesdays and Thursdays.

This role is ideal for individuals who can work independently and want to take on a varied role to learn all aspects of the management of a small business. No Experience? No Problem We hire for aptitude, not just a resume if you are a student this could be perfect for you. Hands on training provided.

Job Type: Temporary

Contract length: 3 months

Pay: £12.50-£17.00 per hour

Benefits:

* Casual dress
* Free parking
* On-site parking

Work Location: In person

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