The Vacancy
Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.
We currently have an exciting opportunity to join this department as a Team Coordinator, within our Client Services team in our Birmingham Office.
What will your role look like?
As a key member of the national TPA Business Unit Support team, this role is primarily focused on providing high-level support to the TPA Senior Management team within the Birmingham office. The Team Coordinator will be an integral part of the broader business unit support team, working collaboratively with colleagues to achieve shared objectives.
You'll Do This By
* Co-ordinating internal and external meetings, including where needed:
* inviting all required attendees at a mutually convenient time.
* booking meeting rooms, catering, and arranging travel and accommodation.
* preparing agendas.
* minute taking.
* recording and monitoring of actions.
* Proactively manage diaries and addressing any diary conflicts as they arise.
* Prepare PowerPoint presentations for clients and internal events, as and when required.
* Maintenance of the Client Information Management (CIM) and Dynamics sites for TPA.
* Assist with time-critical administration tasks, such as;
* logging expenses on NetSuite.
* recording attendance at conferences on the Gift Register.
* time-recording.
* client invoicing.
* Co-ordinating internal social events.
* Maintaining our internal SharePoint site alongside the Business Unit Support Lead.
* Support the Communications Manager in producing quarterly communications.
To enjoy and succeed in this role, you will have:
* Minimum of GCSE / Scottish standard (or equivalent) in Maths and English at Grade B
* Able to demonstrate excellent planning, time management and organisational skills.
* Strong interpersonal and communications skills and the ability to develop good rapport and relationships at all levels within the firm.
* Strong time management, organisation, and prioritisation skills to successfully meet deadlines and control own workload.
* Proficient in MS packages, especially Outlook (for emails and diary management), Word, PowerPoint and Excel.
* Adept at learning new systems, processes, and procedures.
* Ability to produce reports, presentations and various communications in line with internal standards.
* Systems knowledge, such as SharePoint, Dynamics or similar.
* High level of accuracy and attention to detail.
* High degree of confidentiality and discretion with keen sense of integrity.
* Basic commercial awareness of the market and Business Unit objectives.
Previous experience in Pensions or Financial Services would be beneficial but not essential.
In addition to a competitive salary and access to our profit share scheme, we offer:
* A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
* A collaborative and encouraging work environment where your thinking and ideas are encouraged.
* On site mental health and wellbeing assistance.
* A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
* Regular social activities, in addition to three days paid volunteering leave each year and a day's leave to celebrate your birthday.
* Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments – with the expectation of two 'in-office' days per week.
* A flexible working window, allowing colleagues the freedom to work flexibly between the hours of 7am and 7pm.
Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.
We are committed to being open and transparent in our recruitment and reward processes. Please note that this vacancy does not currently meet the minimum salary threshold requirements for Skilled Worker sponsorship within the UK.
To avoid any disappointment, if you require sponsorship we would encourage you to check whether you may be eligible for a discounted salary threshold, or to explore alternative routes to secure your right to work in the UK before submitting your application. If you meet the criteria outlined in the job description we'll be happy to discuss your individual circumstances further with you.
About Us
Together, we've been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment.
We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams – diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment. We love innovative, independent thinking and want everyone to share their ideas.
Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we're one of the leading consultancies in our field and are proud to be recognised by numerous industry awards.
We're committed to developing our people and encourage everyone to carve out their own career path. We've many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.
We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn't limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.
Our hybrid working model offers the best of both worlds – home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers
here
.
If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know.
Together, we can make this the best job you'll ever have.
We Offer
Our culture
We live and breathe our four values – friendly, confident, partnering and straightforward – and genuinely care about out people, clients, community and the environment.
Job satisfaction
Every employee can genuinely make a difference and contribute towards achieving our purpose – together, building better futures. Whether that's helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.
Reward and wellbeing
We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.
Flexible working
We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.
Latest technology
We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.
Career development
There is no linear path – learning opportunities are plentiful and empower you to carve out your own career.