Wolverhampton (Office-based with field work)
Job Type
Part Time
£25,000 – £27,000 per year DOE
Application Deadline
Job Start Date
Job Description
We are recruiting an experienced Care Coordinator to manage daily scheduling, supervise care staff, and maintain excellent service standards. This is a pivotal role ensuring quality care delivery and compliance with CQC regulations.
Job Responsibilities
Staff Scheduling & Rota Management
* Create and manage staff rotas to ensure all care visits are covered
* Respond to last-minute absences or changes and reallocate staff as needed
Client Care Planning
* Develop and update individual care plans in collaboration with clients and families
* Conduct client assessments and regular care reviews
Supervision & Support of Care Workers
* Provide ongoing support and guidance to care staff
* Conduct spot checks, supervisions, and performance reviews
* Act as the first point of contact for clients, families, and staff
* Liaise with healthcare professionals and social services as required
Compliance & Record Keeping
* Maintain accurate records of care delivery, rotas, incidents, and staff performance
* Ensure documentation meets CQC standards and internal policies
Training & Onboarding
* Support the induction of new carers and arrange mandatory training
* Monitor staff training compliance and arrange refreshers when needed
Emergency Cover & On-Call Duties
* Participate in the out-of-hours on-call rota (if applicable)
* Step in to cover visits when necessary to maintain continuity of care
Quality Assurance
* Monitor service delivery through client feedback and audits
* Address complaints and incidents in a timely and professional manner
Recruitment Support
* Assist in recruiting care staff, including interviewing and shortlisting candidates
* Ensure all new hires meet safeguarding and regulatory requirements (e.g., DBS checks)
Health & Safety
* Identify and manage risks in care delivery
* Ensure all staff adhere to infection control, safeguarding, and health & safety policies
Qualification Requirements
* Minimum 1 year experience in a similar role
* Knowledge of domiciliary care sector
* Strong organisational and IT skills
* Full driving license
Shift Pattern
Day
Contract Type
Permanent
How To Apply
Send CV to: admin@tshealthcare.co.uk
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