Customer Support Intern (Financial Application Support)
Location: Hybrid, Manchester
Employment Type: Internship (Full-Time)
Program Duration: July 6, 2026 to September 11, 2026
Summary
OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we’d love to hear from you.
As a Customer Support Intern, you’ll be part of the Application Support Team, providing assistance to clients using OneStream's software. You’ll gain a comprehensive understanding of how our support department operates and play a crucial role in maintaining customer satisfaction by assisting with customer cases and helping improve our knowledge base.
1. Real-world experience in a global financial software company.
2. Mentorship from experienced professionals in customer support and financial application management.
3. Enhance your skills in customer communication, problem-solving, and troubleshooting technical performance issues.
4. Opportunity to build a foundation for a future career in financial software support and customer service.
This Internship requires the successful individual to live within easy commutable distance to our Manchester office in Windmill Green, M2 3NN (which is adjacent to the Manchester Central Convention Complex)
Primary Duties and Responsibilities
5. Learn the essentials of OneStream and support process.
6. Gain hands-on experience working with customers, troubleshooting issues, and developing effective communication skills.
7. Support the team in handling challenging and urgent cases, contributing to timely and effective solutions.
8. Assist in enhancing our knowledge base and organizing case categories to streamline data collection and reporting.
9. Participate in a special intern project to explore an area for improvement within the Customer Support team.
Required Education
10. In pursuit of a bachelor’s degree or master’s degree.
Preferred Education and Experience
11. Studying towards a degree in Accounting, Finance or a related field such as Information Technology (Computer Science, Computing or Information Systems)
12. Undergraduate students preferred (graduating between Winter 2026 and Spring 2027).
13. Previous internship experience is nice to have but not necessarily required.
Knowledge, Skills, and Abilities
14. Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint); some exposure to Microsoft SQL is a plus (full training will be given)
15. Strong communication skills.
16. Attention to detail.
17. A team-oriented mindset.
18. Eagerness to learn.
Travel
19. 1 day a week in the Manchester office (Thursdays), the rest of the time is remote, home based.
Who We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit .
Why Join The OneStream Team
20. Transparency around corporate structure, salary, and benefits
21. Core value of customer success
22. Variety of project work (not industry-specific)
23. Strong culture and camaraderie
24. Multiple training opportunities
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
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