Job Description
In this position, you will play a key role in the sale of our full range of building supplies products therefore previous sales experience in a similar role within a builder’s merchant environment is ESSENTIAL.
Responsibilities and Duties
Providing quotations for customers
Dealing with customers both face to face and over the telephone
Giving excellent customer service and sound product advice
Taking a proactive approach to building product sales, using every opportunity to make or increase a sale.
Use a customer relationship management system (CRM) holding a portfolio of 50 + customers
Generate new business with existing and new customers
Upsell and gap analysis on existing customers
Cold calling
Lead qualifying
Quote follow up
Qualifications and Skills
Motivated, energetic, enthusiastic, self-driven, positive attitude
Sound building supplies knowledge is required
Previous sales experience in a builder’s merchant environment is essential
Strong sales experience is essential for this role
Confident dealing with customers
The ability to build great customer relationships
A good telephone manner, excellent communication and interpersonal skill
Computer literate.
Benefits
A competitive pay package
Generous discretionary bonus scheme
Substantial staff discounts
Training and development opportunities
Holiday scheme which rewards length of service
Perkbox discounts
Contributory Pension Scheme
Financial planning support
Cycle to work scheme
Employee Assistance Program
Enhanced maternity/ paternity pay
Mental health support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 125 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!