Your new company This is a great opportunity to join a well-established, successful company that has been in business for over 30 years that supply their products to a high volume number of clients throughout the UK and Ireland. Due to expansion they are recruiting for a customer support administrator. They operate on a working pattern of 7 days on and 7 days off. Hours of work are Monday - Friday 8.15-5 and Saturday-Sunday 10-6. Then off for 7 days. The pay rate is £12.50 per hour. Your new role As Customer support administrator duties include: Handle and resolve customer queries Process customer refunds Manage support tickets via service portals Communicate with partner sites to ensure machine uptime Liaise with operations management to identify and implement improvements What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: customer service administration data entry Benefits: 12.50 per hour