£40,000 - £50,000 / Annum
We’re looking for an experienced and hands-on Service Manager to lead busy service operations across two UK depots, ideally based at a Doncaster site!
You’ll oversee workshop performance, manage a skilled engineering team, and ensure every customer receives fast, reliable, and professional support. This is a fantastic opportunity for someone who thrives on responsibility, enjoys problem-solving, and takes pride in building high-performing teams.
This company is all about innovation in trenchless and suction excavation technology. The team brings together decades of experience across the civils, utilities, and construction sectors - delivering safe, efficient, and environmentally friendly excavation solutions that make complex work simple.
From our Rig Suction Systems to Vacuum Crawlers and advanced trenchless tools, such as winches, bursters, and moles, this equipment is utilised on major UK infrastructure projects in rail, highways, and utilities. You’ll find technology keeping crews safe and projects moving on everything from city centre upgrades to large-scale energy network works.
Customers include leading names in construction and utilities - people who trust them not just for world-class equipment, but for the service and know-how that keeps their projects running smoothly.
What you’ll be doing:
* Lead and motivate engineers and service staff to deliver great results.
* Plan and coordinate maintenance, repairs, and service schedules.
* Keep operations running smoothly using service management tools like Reflow.
* Maintain high standards of safety, compliance, and customer care.
* Manage warranties, technical support, and after-sales service.
* Communicate regularly with clients to ensure satisfaction and resolve issues quickly.
* Support continuous improvement in quality, performance, and process efficiency.
What we’re looking for:
* Proven experience in service or operations management (construction, civils, utilities, or plant hire).
* Strong understanding of hydraulic and electrical systems.
* Confident communicator with solid organisational and leadership skills.
* Comfortable managing teams, systems, and multiple priorities.
* Deep commitment to safety, quality, and customer experience.
What's in it for you?
* £40,000 - £50,000 salary (DOE).
* 22 days holiday + bank holidays.
* Company pension & car.
* Ongoing training and career development.
* Supportive, friendly culture with regular team events.
* Free on-site parking.
Ready to make an impact?
If you’re a people-focused leader who enjoys variety, challenge, and the satisfaction of keeping operations running at their best, we’d love to hear from you!
Apply today and lead a team that’s redefining service excellence in plant and excavation support.