Role: Technical Project Engineer - Cloud & Infrastructure Managed Service Provider experience essential.
***Hybrid working
Key Responsibilities
* Deliver technical solutions across full project life cycle: design, implementation, testing, documentation, and handover.
* Approve installations, upgrades, and change requests, ensuring robust plans and contingency measures.
* Provide technical pre-sales support, proposals, and presentations.
* Maintain high-quality technical documentation and training guides.
* Mentor junior technical staff and contribute to their development.
* Ensure compliance with the Company's standards and change control processes.
* MSP Environment Expertise - Proven experience working within a Managed Service Provider setting.
* Microsoft Technology Stack - Strong foundation aligned with Microsoft certifications (eg, MS-102, MD-102, MS-700).
* SharePoint Administration & Development - Hands-on experience managing and configuring SharePoint environments.
* Microsoft 365 Migration - End-to-end migration experience, including planning, execution, and troubleshooting.
* Tenant Management - Skilled in managing Microsoft 365 tenants, including security, compliance, and user provisioning.
* Security Solutions - Experience with MAR (Microsoft Advanced Response) or EDR (Endpoint Detection & Response) tools.
* Server Infrastructure Projects - Practical experience in deploying, upgrading, and maintaining Windows Server environments.
* Azure Cloud Services - Strong understanding of Azure, including resource management, security, and integration with on-premises systems.
Key Skills
* MSP Environment Expertise - Proven experience working within a Managed Service Provider setting.
* Microsoft Technology Stack - Strong foundation aligned with Microsoft certifications (eg, MS-102, MD-102, MS-700).
* SharePoint Administration & Development - Hands-on experience managing and configuring SharePoint environments.
* Microsoft 365 Migration - End-to-end migration experience, including planning, execution, and troubleshooting.
* Tenant Management - Skilled in managing Microsoft 365 tenants, including security, compliance, and user provisioning.
* Security Solutions - Experience with MAR (Microsoft Advanced Response) or EDR (Endpoint Detection & Response) tools.
* Server Infrastructure Projects - Practical experience in deploying, upgrading, and maintaining Windows Server environments.
* Azure Cloud Services - Strong understanding of Azure, including resource management, security, and integration with on-premises systems.
The individual
* We would be looking for someone who had written great deployment guides or internal use and for client use
* Lead discussions around change management
* Great with client interactions
* Worked with Autotask, ConnectWise or Service now, as our action plans and ticketing systems done via these systems.
* Someone who likes testing new projects, as we often trial new tech, gadgets internal before launch
* Site visits will be around 5 per months - for onsite deployments or audits. Project Engineers will work between 7 to 10 projects per month. Projects last 1 to 3 days and a few that are between 5 to 10 days