Coffee House Manager - Heatherwood Hospital £33,000 per annum 40 hours per week We’re looking for an inspiring, proactive, and committed Coffee House Manager to lead the team at our busy hospital location. This is an exciting opportunity to take ownership, drive exceptional standards, and create a warm, welcoming environment where both customers and colleagues can enjoy a great coffee experience every day. What you’ll be doing: To ensure waste is kept to a minimum during beverage production Leading the day‑to‑day operation to deliver smooth, efficient and consistent service. Managing stock, minimising waste, and ensuring high-quality beverage preparation. Motivating, coaching and supporting your team to perform at their best. Completing weekly paperwork and carrying out any administrative tasks required. Being the key decision‑maker on shift and the main point of contact for all store matters. Proactively resolving challenges with confidence, discretion, and a solutions‑focused mindset. What we’re looking for: A genuine passion for delivering outstanding service, with a natural smile and a positive approach. Someone who takes initiative and makes thoughtful, customer‑focused decisions. A strong team leader with excellent communication and people skills. Determination to succeed and a drive to continually improve. The ability to stay calm and effective under pressure in a fast‑paced environment. Exceptional reliability, timekeeping, and personal accountability. A safety‑first mindset, ensuring a clean, compliant, and secure store at all times. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2302/44192001/52792130/SU One Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!