Overview
Job Title - Retail Relief Security Officer
Location - Bournemouth, Southampton Areas
Hours - Various shifts (between 0800 and 2200) - must be flexible to work any day/time
Pay Rate - £13.97
Requirements
* Retail experience is essential
* Must have full driving licence and own vehicle
Main Duties
* Use ASCONE to maintain the security of the site.
* Conduct regular patrols of the site.
* Deliver customer service to both staff and visitors.
* Support the staff with any reasonable request.
* Ensure the relevant reports are completed in order for accurate information to be recorded.
Job Overview
You are required to provide safety and security to our customer\'s property, people and/or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key performance indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our clients reputation. As this is a relief role covering both sickness and holiday, you must be flexible in terms of what days you work and able to pick up shifts last minute. Ideally, you would have a full UK drivers licence and access to your own vehicle.
Training
For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate and detailed entry of any incidents that occur on the system provided on site.
* To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Door Supervisor SIA License.
* Excellent communication skills.
* Ability to work well under pressure.
* Full UK driving licence with access to own vehicle is essential.
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme. When you join us, you\'ll gain access to our flexible benefits platform, Choices, for customizable benefits, including dental insurance, dining cards, technology purchase options, and more. We also provide high street discounts via MiDeals, a cycle-to-work scheme, life cover, save-as-you-earn, and a Mitie Matching Share Plan. Mitie rewards employees with recognition through Mitie Stars, with cash prizes and a top prize of £10,000 at year end.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us.
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