Client Services Manager
Location: Luton
Package: Paying from £50,000 - £66,000, hybrid working, and more
Working Hours: Monday-Friday, full time, 9am-5pm
Overview
A new opportunity has arisen within a rapidly growing Accountancy Practice in Luton, for a Client Service Manager. This role involves managing a portfolio of clients across accounts, tax, and audit. It is an integral role within the firm, and offers exposure to a broad client base, and clear opportunities to progress.
This medium sized practice have a great reputation across the local area, and offer ambitious accountants with excellent opportunities. Paying up to £66k, with hybrid working, and a wide range of progression and development, this is a role you don't want to miss.
Responsibilities
* Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact and overseeing client relationships, onboarding, resourcing, WIP, billing, and service delivery.
* Plan, manage, and review statutory accounts and audit assignments under UK GAAP (FRS 102/105) and, where applicable, IFRS, ensuring compliance with accounting, auditing, and ethical standards.
* Resolve technical accounting, audit, and tax matters, escalating complex issues where appropriate, and maintain up-to-date knowledge of regulatory and legislative changes.
* Ensure assignments are completed efficiently, within budget, and to a high technical standard, with files prepared and delivered to Directors in a timely manner for review.
* Oversee corporation tax, personal tax, P11D, and other tax compliance matters, while identifying tax planning opportunities and providing proactive client advice.
* Maintain accurate and up-to-date Companies House records, ensuring all statutory filings and changes are completed in line with client and legal requirements.
* Lead, supervise, and mentor team members, including recruitment, appraisals, training, workflow planning, and reviewing work prepared by junior staff.
* Support business development, contribute to quality improvement initiatives, participate in management meetings, and assist with ad hoc client and director projects.
Requirements
* ACA or ACCA qualified (or equivalent)
* A minimum of 2 years post qualification experience for a manager.
* Significant experience within a UK accountancy practice, including audit
* Strong technical knowledge of UK GAAP and UK auditing standards
* Experience managing and reviewing relevant assignments
* Proven ability to manage multiple clients and deadlines
* Strong communication and interpersonal skills
Salary & Benefits
* Paying from £50,000-£66,000, dependant on experience
* Hybrid and flexible working options
* Annual leave starting at 25 days (plus statutory bank holidays)
* Holiday purchase scheme
* We offer paid overtime - rare in our sector we know!
* A group income protection insurance scheme
* Life assurance at four times basic annual salary
* Auto enrolment pension scheme
* Employee Assistance Programme for challenging situations whether they be personal or work related
* Full study support for professional qualifications where relevant
* Professional subscriptions fees paid
* Onsite parking
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