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General manager

Bristol (City of Bristol)
Malmaison
General manager
Posted: 16h ago
Offer description

General Manager – Hotel du Vin, Avon Gorge

Location: Clifton, Bristol

Salary: Competitive Salary plus bonus and generous benefits

Hotel du Vin Avon Gorge is looking for a leader who understands that running a successful business isn’t just about exceeding brand standards or managing a P&L. We want someone to look after the team, develop them, and deliver the expectation of celebrity service. As a real organiser who loves leading and motivating staff, you will drive the brand strategy in all elements of the business, setting Hotel du Vin apart as a preferred employer and destination to stay, eat and drink.

Situated in Clifton Village, the hotel offers a one‑of‑a‑kind 4‑star boutique experience with 78 bedrooms, exceptional location, and playful spirit. With a strong focus on food & beverage, we seek an individual with previous experience managing a similar sized hotel and operation, who knows the local market and can maximise revenue while leading from the front.

Ideally you have managed and motivated teams in a busy seasonal hospitality environment and possess sound knowledge of food and drink in a property of this size.


Benefits

* Heavily discounted Staff Room Rates across Malmaison, Hotel du Vin and Frasers Hospitality (rooms available from £65 per night)
* Discounted Friends and Family Room Rate – 50% off best available rate
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes to support your career development
* High Street discounts on a range of shops, experiences, holidays and more
* Cycle to work scheme – save up to 40% on a wide range of bikes
* Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
* Referral schemes that pay up to £1500 for successful hires
* A decent uniform that doesn’t look like an extra from a 70s TV sitcom
* Wellness & National Campaign Days Calendar promoting activities such as Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more
* Instant access to pay via Wagestream – view wages in real time, stream up to 50% of earned money, and manage finances better
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* Support for The Brain Charity, helping people with all neurological conditions lead healthier lives
* Employee Assistance Programme – free, confidential advice available 24/7 for you and your family


Provisional Benefits (post‑probation)

* Private Medical Healthcare
* Bonus Plan based on clear and transparent KPIs
* Critical Illness cover
* Life Assurance


Sustainability Goals

* 100% of our electricity is generated using renewable energy, mostly from UK wind farms
* We recycle a minimum of 70% of hotel waste through a dedicated Sustainability Council
* All bedrooms and public areas use chemical‑free cleaning systems; kitchens use enzyme‑based eco‑friendly solutions
* Employees are encouraged to volunteer for sustainable charities two days per year on full pay

Our hiring process respects equal opportunity principles. We welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Apply Now


Seniority Level

* Director


Employment Type

* Full‑time


Job Function

* Management and Manufacturing
* Hospitality Industries
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