Your new company
My client is a leading fashion retailer looking for a credit controller to join their team on a 2-3 month basis. Your primary responsibility will be chasing back-dated debt (1+ year aged debt) from B2B clients and wholesale partners. My client needs someone that is confident in chasing payment, and good at building key relationships with stakeholders.
Hybrid: 3 days in the office
Pay: £19 - £22 per hour depending on experience.
Your new role
Take ownership of aged debt recovery, with a focus on accounts overdue by 1+ year
Credit control for 2000+ customers (working in a team of 3 other Credit Controllers)
Confidently chasing payments by reaching out to customers over the phone, and then by email, to chase outstanding balances
Dealing with any customer queries, issuing statements and taking credit card payments over the phone
Work with internal departments (sales, customer service tec) to resolve disputes and facilitate payments
Maintain accurate and up-to-date debtor records and credit control notes
Assist with general credit control dutiesWhat you'll need to succeed
.Proven experience in Credit Control (4 years minimum experience)
Strong track record of recovering aged debt
Excellent communication skills - must be confident on the phone
Proficiency in NetSuite is preferred, but experience with other systems is advantageous (think Sage, SAP).
Excellent Excel skills. Must be able to do Pivot Tables and VLOOKUPs
Ability to work independently and as part of a team.
What you need to do now
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