Learner Engagement Officer / Learner Recruitment Officer
Salary: £35,000 – £40,000
Location: Sunderland
Contract: Full-time | Permanent
Want a role where your ability to connect with people directly changes lives? This opportunity puts you at the centre of community engagement, helping individuals access education, develop skills, and move into employment.
The Organisation
You’ll be joining a dynamic and purpose-driven training provider delivering Adult Education, Employability, and Skills programmes across the UK. Their focus is on creating real opportunities, supporting adults into sustainable employment, further education, and long-term career pathways.
With strong partnerships across the North East, they work closely with job centres, community organisations, and employers to ensure their provision is relevant and impactful. The culture is collaborative, supportive, and built on trust—where your ideas and contributions are genuinely valued.
Why join:
* Inclusive and supportive team environment
* Ongoing CPD and opportunities to gain qualifications such as IAG
* A culture that promotes autonomy, collaboration, and innovation
* Strong focus on learner outcomes and social impact
* Recognition for both staff contributions and learner success
The Role
As a Learner Engagement Officer, you will drive learner recruitment and engagement across AEB-funded programmes and skills bootcamps throughout the North East. This is a highly relationship-driven role, combining outreach, stakeholder engagement, and learner support to ensure individuals are successfully enrolled and supported into training.
Key responsibilities:
* Promote AEB courses, employability programmes, and skills bootcamps
* Recruit and enrol learners onto funded training programmes
* Build and maintain partnerships with job centres, community groups, and referral organisations
* Identify and engage unemployed or under-employed individuals
* Act as a key point of contact, providing Information, Advice, and Guidance (IAG)
* Support learner onboarding and enrolment processes
* Organise and attend outreach events, engagement sessions, and recruitment drives
* Monitor performance against learner recruitment targets and KPIs
* Maintain accurate learner records and ensure compliance
* Provide ongoing support and guidance throughout the learner journey
* Stay updated with AEB funding rules and programme requirements
Ideal Candidate
You are a proactive and confident communicator who enjoys working with communities and building strong partnerships.
Essential:
* Experience within Adult Education, Employability, or Skills Training
* Background in learner recruitment, engagement, or outreach
* Knowledge of AEB programmes or skills bootcamps
* Strong stakeholder engagement and relationship-building skills
* Excellent communication and interpersonal abilities
* Strong organisational and time management skills
* Ability to work independently while contributing to a wider team
* Good IT and digital skills
Desirable:
* IAG qualification or willingness to work towards one
* Experience working with job centres or community organisations
* Understanding of adult education funding and learner support frameworks
Apply Now
If you’re looking for a role where your work has a direct impact on people’s futures, this is a fantastic opportunity to grow your career in learner engagement and employability. Apply now and help individuals across the North East access the skills and opportunities they need to succeed