Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We’re searching for a passionate Reception Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
* Competitive Industry pay (based on salary & Tronc)
* Additionally, all managers receive an element of variable tronc
* 50% staff discount for you and up to 3 friends when you dine in our restaurants.
* Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
* Career Development and Training, including Apprenticeships.
* Free food and drinks to the same standard that we serve our guests when you are working.
* Extra holiday allowance for length of service, up to 5 extra days after 5 years.
* You can take your Birthday as a day off - Guaranteed!
* Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager:
* Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
* Efficiently manage the bookings to allocate tables equally over all sections of the restaurant and to stagger times of bookings.
* To manage, train and lead the reception team
* Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
* Ensure when necessary, all payment methods are dealt with in the correct manner
About you:
* You have 2 years + experience in this position
* Solution-driven individual able to work under the pressure of peak service
* You love to wow guests with exceptional service
* You have excellent English language skills
* You are friendly and professional with plenty of charisma and flair
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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