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Direct message the job poster from Computanet Solutions Limited
Helping businesses get the most from their IT. Cyber Security expert!
Company Description
Computanet Solutions Limited is a trusted provider of Information Technology and Managed Services based in Hull, East Riding of Yorkshire, United Kingdom. Established in 1995, we have over 30 years of experience delivering innovative, reliable, and proactive IT solutions to businesses and organizations across various sectors. From fully managed IT support to cutting-edge video conferencing, cloud solutions, cybersecurity, and infrastructure design, we are committed to helping clients stay connected, secure, and future-ready.
Role Description
This is a full-time hybrid role for a Line 2 Technical Support Staff. The position is located in Kingston Upon Hull, with some work from home being acceptable. The Technical Support Staff will be responsible for providing technical support, troubleshooting issues, ensuring customer satisfaction, and handling customer support queries. Day-to-day tasks include diagnosing and resolving technical problems, assisting clients with IT-related inquiries, and maintaining a high level of customer service.
Qualifications
* Technical Support and Troubleshooting skills
* Customer Support and Customer Satisfaction skills
* Strong Analytical Skills
* Excellent written and verbal communication skills
* Ability to function both independently and as part of a team
* Experience in the IT services industry is a plu
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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