Ashberry Recruitment are currently looking for Casual Housing Support Workers to work in the Sunderland area, on an ongoing basis. As a Housing Support Worker, you will be providing resettlement support to clients within a hostel environment. Some of your duties and responsibilities will be as follows: - Carrying out client needs and risk assessment for all referrals - Supporting tenants through individual resettlement support plans - To ensure clients comply with their tenancy agreement - Supporting clients with welfare rights, budgeting, employment, education and training - Develop links with the local community - Ensure communication systems are accurately maintained and up-to-date - Maintenance of the Health and Safety incident and accident records - To be aware of and work within agreed organisation policies and procedures Requirements for the role: - Enhanced DBS Check - Must have a proven track record of providing information, advice and guidance to clients - Knowledge and understanding of basic IT suitable for an office environment - Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management