Job Title: Credit Controller
Location: Bristol
Hours: Monday - Friday, 9:30 AM - 5:00 PM
Salary: Competitive
Hybrid: 2 days a week in office
Benefits:
1. Life Assurance
2. Group Personal Pension
3. Income Protection
4. Holiday Flex (Buy additional holidays)
5. Cycling Scheme
6. Travel Insurance
7. Technology Offers
8. Discounted Gym Memberships
9. Dental Insurance
10. Health Screening
11. Holidays: 25 days annual leave plus Bank Holidays
Company Overview:
Join a prestigious legal firm in Bristol as a Credit Controller. This firm offers a dynamic, supportive work environment with excellent benefits and flexible working policies. You will be part of a friendly and dedicated revenue team that plays a vital role in the firm's operations, managing client debt recovery and financial processes to maintain cash flow and operational efficiency.
Main Duties:
1. Undertake any ad-hoc duties as required to support the credit control function.
2. Identify and resolve problem debts while ensuring compliance with the firm's escalation policy.
3. Support lawyers with reconciliations and provide ad-hoc debtor analysis to assist in recovery efforts.
4. Establish and maintain client relationships to facilitate debt recovery and resolution.
5. Adhere to internal credit control procedures, including using ARCS credit control software, and maintain excellent practice standards.
6. Meet monthly individual and team cash collection targets, contributing to the firm's overall revenue cycle.
7. Conduct regular meetings with Partners and Revenue Controllers to collaborate on strategies for improving cash flow, recovery, and preventing future debt issues.
8. Support internal reviews of policies and procedures, contributing to the capture of market information from the inception of files through to debt recovery.
9. Advise partners and team leads of any issues or strategies that may impact the timely resolution of outstanding debts.
10. Perform regular follow-up and chasing of outstanding debts to ensure timely recovery.
11. Produce debtor analysis reports for clients, ensuring compliance with their specific protocols and SLAs (Service Level Agreements).
Skills Required:
1. Minimum 2 years' experience in Credit Control within the legal sector, preferably with experience in commercial collections.
2. Strong understanding of financial controls, SARs (Solicitors Accounts Rules), and credit management.
3. Excellent attention to detail and accuracy in handling financial data and client information.
4. A positive, enthusiastic, and flexible approach to overcoming challenges and adapting to new tasks.
5. Ability to work unsupervised with good initiative and a proactive mindset.
6. Highly PC literate, with strong systems skills and the ability to work effectively with financial software.
7. Excellent written and verbal communication skills, with a professional and approachable manner when dealing with clients and colleagues.
8. Organised, with the ability to prioritise tasks and utilise technology effectively to work efficiently.
9. Confident with interpersonal skills and able to command the respect of lawyers and clients in a professional manner.
10. Ability to develop client service skills, build internal and external relationships, and ensure business requirements are met.
11. Commercially aware with an understanding of the importance of achieving the firm's financial objectives.
12. Strong IT skills, with excellent knowledge of Aderant and ARCS.
If you are interested, please click APPLY
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