MYCO Works is a UK-based, behind-the-scenes B2B service provider, specialising in affordable Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready Made Companies, Meeting Space and Telephone Answering services, with cost-effective packages and customer service at its core. Established in 2014, we have quickly and consistently grown from one office in Ipswich to five offices in the UK in Ipswich, London and Edinburgh. Our client base is diverse, with companies from all over the world using the security of a UK company address to trade both nationally and internationally
MYCO are looking for a Business Analyst to support the development and implementation of a bespoke CRM software. This person will work under the Software Project Manager and as part of our Development Team and will liaise with various stakeholders to analyse the organisation's business processes, define requirements and drive process improvements.
The role will involve gathering and documenting requirements, conducting data analysis, and collaborating with delivery teams and stakeholders to ensure that business and project goals are met.
Key Responsibilities:
Requirements Gathering & Analysis: Work with stakeholders to gather business requirements, define project objectives, and translate them into functional specifications and user stories.
Process Mapping & Improvement: Analyse current business processes and identify opportunities for optimization and efficiency improvements.
Solution Design & Documentation: Develop solutions to business problems, create detailed documentation, and ensure clear communication of solutions to both technical and non-technical teams.
Project Management Support: Assist in planning, monitoring, and implementing business initiatives, ensuring alignment with organizational goals.
Stakeholder Communication: Act as a liaison between business stakeholders and technical teams, ensuring all parties understand requirements, objectives, and outcomes.
Testing & Quality Assurance: Support the testing process by defining test scenarios, performing testing, and ensuring that implemented solutions meet the specified requirements.
Reporting & Monitoring: Create and maintain reports, dashboards, and other business analytics tools to provide ongoing monitoring and assessment of business performance.
Required Skills and Qualifications:
* Strong analytical and problem-solving skills with experience in process optimisation
* Excellent communication and interpersonal skills for interacting with stakeholders at all levels.
* Ability to work both independently and collaboratively in a fast-paced environment
* Proven experience as a Business Analyst, or related role in software development projects
* Proficiency in data analysis tools (e.g., Excel, SQL, Power BI, Tableau)
* Experience with business analysis tools (e.g., Confluence, Visio, Planner)
* Familiarity with Agile project management methodologies
* Familiarity with Microsoft Azure environment (e.g., DevOps)
* Understanding of software development life cycle and technical documentation
Preferred Skills and Qualifications:
* Microsoft Certified in Azure
* Certification in Business Analysis (e.g., CBAP, CCBA) or project Management (e.g.,CAPM, CPM)
Join us in shaping innovative products that make a difference
Please note this is an office based position so you must be easily able to travel daily to and from the office which is based in Ipswich, Suffolk.
Some travel to suppliers and more importantly, to our software developers (also based in Ipswich) may be required.
Salary is dependant on experience.
MUST BE ELIGIBLE TO WORK IN THE U.K.
Successful candidates may be subject to a DBS.
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Benefits:
* Additional leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* On-site parking
* Transport links
Ability to commute/relocate:
* Ipswich IP1 1RJ: reliably commute or plan to relocate before starting work (required)
Application question(s):
* This role is office based, with the location being Ipswich, Suffolk. Please confirm you are able to travel daily to Ipswich daily (Monday to Friday)?
Work authorisation:
* United Kingdom (preferred)
Location:
* Ipswich IP1 1RJ (preferred)
Work Location: In person