Job Title: Veterans Liaison Support Officer (VLSO) Hertfordshire Location: Remote working with regular travel within the region and to other WWTW offices as required Salary: £30,720 Hours: 37.5 (e.g. 9 - 5 with half hour unpaid break) Contract Type : Fixed Term until March 2029 Company benefits: 5% Employer Pension contribution Employee Assistance Programme Bike 2 Work Scheme Death in Service following successful completion of probation Travel expenses Competitive annual leave Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey? Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence. We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel. You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties. We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities. This role will join a team of existing VLSOs across the East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams. We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs. Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway. In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills. For an informal discussion please contact Anne Germany 07935-065716. You can read more about WWTW on our website www.walkingwiththewounded.org.uk. It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW application with a supporting CV and cover letter, all documents can be accessed here: WWTW Application form.docx WWTW Key Values About WWTW - Information for Candidates VLSO Job Description - EOE V4 Hertfordshire Mar 2026.pdf VLSO Person Specification - EoE V4 Hertfordshire Mar 2026.pdf Closing date for applications is 5pm 29th April 2026. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received. To support planning Interviews will be held in the week commencing 4th May 2026. If you are currently serving or have served in the Armed Forces WWTW Employment Advisors are available to support you with your application, please contact our HR team for further details. If you have any problems or require assistance with our application process the HR team will be happy to assist. Contact number for HR: 07355 672 182. WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff. This privacy notice informs you how we handle your personal information during our recruitment process: GDPR Privacy Notice for Employees and Workers